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    Jamf Pro and Self Service

    Incident Report for Ohio University

    Resolved

    This incident has been resolved.
    Posted Apr 16 , 2025 - 10:02 EDT

    Monitoring

    A fix has been implemented and we are monitoring the results.
    Posted Apr 16 , 2025 - 10:02 EDT

    Investigating

    Jamf Pro and Self Service
    Managed Apple Device users are unable to access Self Service and admins are unable to access Jamf Pro.

    Affected services:
    Managed Mac OS and software updates
    Self Service application
    Jamf Pro

    You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
    Posted Apr 16 , 2025 - 08:44 EDT
    This incident affected: Computer & Device Support (Managed Macs).
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