Online Proctoring: Proctortrack

Online Proctoring is a fee-based service that allows students to take a proctored exam on their own device from a location of their choosing if their instructor has enabled the feature for their course.

Articles (8)

Pinned Article Help & Resources: Proctortrack

A summary of Proctortrack help resources for instructors and students.

Getting Started with Proctortrack (Instructors)

Get started with Proctortrack by setting up an online proctored exam, onboarding, and reviewing exams.

Getting Started with Proctortrack (Students)

Get started with Proctortrack (online proctoring) by for students

Resolving an "Access Denied" banner

How to resolve a red "Access Denied" banner in Blackboard after downloading Proctortrack and completing identity verfication.

Troubleshooting connecting to the Proctortrack App

Four methods to troubleshoot connecting to the Proctortrack app.

Troubleshooting Exam Passwords

How to get an exam password from Proctortrack and paste it into the appropriate field in Canvas or Blackboard.

Troubleshooting Internet browsers

Tips to improve performance of Proctortrack in your Internet browser.

Troubleshooting registration and login issues

How to resolve being redirected to the login page after selecting "Go To Next" on the How It Works page.