Getting Started with: Cisco 7925G IP Phone and Features

Table of Contents

• 911 Services and Wireless Phones

• Getting Started - User Guides

• Placing a Call

• How To - Using Your Phone

  • Register to Wi-Fi

  • Power On/Off Phone

• How To - Features

  • Access Phone Features

  • Access Main Menu Options

  • Adjust Display Brightness

  • Go to Main Screen from Line View

  • Place a Call

  • Answer a Call

  • Disconnect a Call

  • Hold/Resume a Call

  • Transfer a Call

  • Forward your Extension

  • Use your Call Logs

  • Entering Text

  • Access your Phone Book

• Shortcut Keys and Buttons

• Softkey Definitions

• Phone Screen Icons

• Line Features

• Other Features

• Troubleshooting

911 Services and Wireless Phones

During an emergency, wireless phones may not provide the most timely or accurate location data if used for a 911 emergency call. Calls may be misdirected to the wrong emergency response center or the emergency response center may make errors when determining your location. USE A WIRELESS PHONE ONLY AT YOUR OWN RISK DURING AN EMERGENCY. 

Getting Started - User Guides

• Click the link for a printable  Cisco 7925G quick start card (PDF)

• For a more in-depth guide, please see the  full user guide , by visiting the vendor site.

Placing a Call

For information on how to make a call, please see  Placing a Call .

How to - Using Your Phone

Register to Wi-Fi 

1. Push the down arrow button on your keypad to select the picture of the toolbox for settings 

2. Navigate to Network Profiles 

3. Unlock settings by pushing **# 

4. Choose Profile 1 and push view 

5. Choose WLAN Configuration and push view 

6. SSID: eduroam 

7. Security Mode: PEAP 

8. UserName: OHIO email address 

9. Password: OHIO ID password 

10. 802.11 Mode: Auto-a 

11. Call Power Save Mode: U-APDS/PS-Poll 

12. Prompt Mode: Disabled 

Power On/Off Phone 

• Press Power Button and hold until the phone powers on or off. 

How To - Features

Access Phone Features 

Press Options for feature list: 

• Press number key for feature or 

• Scroll to feature and press  

Access Main Menu Options 

Press a navigation arrow for: 

• Directory Menu (Book) 

• Line View (Phone) 

• Settings Menu (Tools) 

• Service Menu (World) 

Press number key for menu option. 

Adjust Display Brightness 

1. Choose Settings
2. Phone Settings
3. Display Settings
4. Press and select Display Brightness. 
5.  Or Select Up or Down Arrow Key, then press Save.  or 

Go to Main Screen from Line View 

• Press    (left arrow) 

Place a Call 

• Dial the telephone number, including a 9 for an outside call, then press 

Answer a Call 

• Press  Answer, or 

Disconnect a Call 

• Press  or End Call 

Hold/Resume a Call 

• Press Hold or Resume. 

Transfer a Call 

1. Choose Options
2. Transfer, enter the target number
3. Then press Options,  Transferagain. 

Forward your Extension 

Choose Options > CFwdAll. Enter the number to which you want to forward all calls. To cancel, choose Options > CFwdAll. 

Use your Call Logs 

Choose Directory (Book) > Missed Calls, Received Calls, or Placed Calls.

To dial, scroll to a listing and press Dial or 

Entering Text 

• Character - Press key one or more times  
• Space - Press 
• Number - Press the number key 
• Press these keys: 

  •   to enter * + - / = \ : ; 

  •   to enter space , . ` ? | _ ~ `  

  •   to enter # ? ( ) [ ] { } 

  •   to enter ! @ < > $ % ^ & 

Access your Phone Book 

• Press Ph Book or Directory > Phone Book. 

Shortcut Keys and Buttons

Description	Button
Toggle ringer to vibrate or ring	Press and hold
Adjust ringer, handset, or speaker volume	Press    up or down
Mute/unmute your phone	Press    to toggle
Activate speaker or handset	Press and hold
Access voice messages	Press and hold
Lock/unlock keypad	To lock, press and hold  .  Press Unlock or OK to unlock

Softkey Definitions

Softkey	Definition
AbbrDial	Dial using a speed dial index number
Barge	Add yourself to a call on a shared line
Callback	Receive notification when a busy extension becomes available
CFwdAll	Set up/cancel call forwarding
ConfList	View Conference participants
Confrn	Create a conference call
DND	Turn on/off Do Not Disturb (DND)
EditDial	Edit a number in a call log
GPickUp	Answer a call that is ringing in another group or on another line
HLog	Log in or out of your hunt group
iDivert	Send a call to your voicemail
Join	Join several call already on a single line to create a conference
MCID	Report suspicious calls
Meetme	Host a Meet-Me conference call
Message	Access you voicemail
Park	Store a call using Call Park
Ph Book	Open your Phone Book
PickUp	Answer a call in your group
QRT	Submit call problems to the system administrator
Remove	Remove a conference participant
Trnsfer	Transfer a call

Phone Screen Icons

Line and Call States 

Icon	Description
	Call on hold
	Shared line in use
	Call forwarding enabled
	Incoming call, or BLF-monitored line is ringing (BLF Pickup only)
	BLF-monitored line is in use
	BLF-monitored line is idle
	BLF-monitored line is in Do Not Disturb state
	Speed-dial, call log, or directory listing
	Intercom line in idle state
	Intercom line in one-way audio
	Intercom line in two-way way

Line Features

Icon	Description
	Phone Line
	Service URL
	Voice Message

Other Features

Icon	Description
	Mute on
	Headset active
	Bluetooth enabled
	Bluetooth device connected
	Speaker mode active
	Ringer off (silent mode)
	Ring and vibrate on
	Vibrate only
	Application active
	Radio signal status
	No radio signal
	Battery charge status
	Keypad locked
	Business number for contact
	Home number for contact
	Mobile number for contact
	Other number for contact

Troubleshooting

If you are having issues, contact the IT Service Desk and provide the following information: 

• ​​​​​​​Your OHIO email address 

• The University telephone number having trouble

Get help from OIT

• Visit the Phones page to create a ticket

• For additional information, please visit the  Help and Resources - Telephone  page.