Online Proctoring: Proctortrack

Description

Online Proctoring is a fee-based service that allows students to take a proctored exam on their own device from a location of their choosing if their instructor has enabled the feature for their course.

Access

Instructors

Students

Who can access

  • Current instructors and students

How to request access

  • Instructors: All LMS courses are already configured to use Proctortrack. For more information about configuring a Canvas or Blackboard exam for Proctortrack see the  Getting Started section of the  Help and Resources page for Online Proctoring . To use Proctortrack for proctoring exams outside of an LMS, please  contact the IT Service Desk .

  • Students: You can only use online proctoring if your instructor has enabled it for your course.

Features

Automatic Proctoring ($6 per test)

  • Artificial intelligence monitors students during the test then flags and records suspicious activity.

  • Student requirements:

    • Reliable Internet access

    • Computer running a Mac or Windows operating system

    • Webcam and microphone (can use the built-in webcam and microphone on their computer)

Live Proctoring ($15 per test)

  • Artificial intelligence monitors students during the test.

  • If suspicious behavior is detected, a human proctor checks in on the session.

  • Student requirements:

    • Reliable Internet access

    • Computer running a Mac or Windows operating system with a webcam (for taking the test)

    • Webcam and microphone (can use the built-in webcam and microphone on their computer)

    • A second device, such as a smartphone or tablet, with a camera (for secondary monitoring)

Available for Canvas and Blackboard tests and exams

  • Records the test session and flags suspicious behavior for instructor review

  • Proctortrack monitors:

    • Video feed from student's webcam

    • Student's eye movements

    • Audio levels in the student's environment

    • Hardware devices connected to the student's computer

    • The names of any applications or processes running on the student's computer

    • Whatever is visible on the screen during testing

    • Keystrokes

    • The identity of the student taking the exam 

  • Proctortrack does not monitor

    • Web browsing history

    • Content of personal files on the student's computer 

Additional resources

Join the Teaching and Learning Advisory Community

Service support

Get help

  • For Proctortrack specific help, please contact the support team at Proctortrack.

  • Visit the Technology Help Center ( help.ohio.edu ) to get live support, view outages, and browse trainings.

Accessibility

You can  learn about accessibility features  in Proctortrack by visiting their website.

Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken. 

If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know . 
For further information about OHIO's digital accessibility resources, see:

Security

The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the University community can teach, learn, and conduct research. 

For additional information about OHIO’s security resources, see: