In August, OIT replaced the current WorkForce time clocks across multiple campuses. The University is opting to replace these clocks for several reasons: they are nearing the end of their life span, they are prone to failure (the magnetic stripe reader is a common issue), the current model is no longer sold, and support is being phased out over the next few years.
The clocks were replaced with the latest model. These clocks feature an ID card tap to clock in/out with, which means no magnetic stripe reader is available. To use this feature, you will need to have a newer issued ID card, which OIT began issuing in 2017. If you or your staff do not have a newer ID card with a proximity chip, take your old card to the Bobcat Depot and turn it in for a FREE replacement. You will be charged a $12 fee if you do not have your old card to return.
If you need help, there will be troubleshooting guides posted alongside every new time clock. These guides will outline basic troubleshooting steps as well as escalation steps in case you need additional assistance.
You can also contact the IT Service Desk at 740-593-1222 or servicedesk@ohio.edu if you have any technical questions or problems.