September 29, 2022
Southwest Airlines recently upgraded their system which broke the EarlyBird Check-in functionality in Concur. We have contacted Southwest and they are aware of the issue, but they did not have a timeline for when this functionality will be fixed in Concur.
So what do you do if you need EarlyBird Check-in with Southwest? You have two options to add this to your flight:
- You can email ohio@cbtravel.com and our dedicated Travel Advisor, Teresa Cook can add the EarlyBird Check-in option to your flight
- You can go to Southwest airlines and purchase the EarlyBird Check-in directly from the airline from their website at: https://www.southwest.com/early-bird/
Early Check-in is an allowable cost on a university credit card.
As soon as we have any information from Southwest as to when this functionality will be available in Concur, we will share it with you.
For questions, please contact financecustomercare@ohio.edu