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Virtual Desktops (VDI)

Incident Report for Ohio University

Resolved

This incident has been resolved.
Posted Feb 07 , 2025 - 12:42 EST

Investigating

Virtual Desktops (VDI)

The VMware Horizon client for VDI has been automatically rebranded to Omnissa Horizon through a client update. If you’re using a MacOS or Windows system, you’ll need to search for or locate the Omnissa Horizon shortcut to access the client. The client should have automatically been updated to Omnissa Horizon, no work around is necessary.

Additional info: Please refer to the knowledge base article for further information. https://help.ohio.edu/TDClient/30/Portal/KB/?CategoryID=49

We will post updates at least every 24 hours.

Affected services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Jan 30 , 2025 - 20:37 EST
This incident affected: Computer & Device Support (Virtual Desktops).
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