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Digital Signage (RiseVision) Displays Offline Across All Campuses
Incident
Report for Ohio University
Resolved
This incident has been resolved.
Monitoring
Digital Signage (RiseVision)
There have been reports of Digital Displays (RiseVision) that are offline. RiseVision is not having an outage. This is due to the new WiFi certificate. Steps for Resolution for OHIO IT Technicians and Digital Display Administrators: 1.) Restart the RiseVision computer Once the desktop has loaded: 2.) Go to bottom right-hand corner to the WiFi settings 3.) Click Eduroam 4.) Click connect 5.) Click connect again If you are unable to resolve this issue, please enter a ticket at help.ohio.edu.
Affected services:
Digital Signage (RiseVision)
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
There have been reports of Digital Displays (RiseVision) that are offline. RiseVision is not having an outage. This is due to the new WiFi certificate. Steps for Resolution for OHIO IT Technicians and Digital Display Administrators: 1.) Restart the RiseVision computer Once the desktop has loaded: 2.) Go to bottom right-hand corner to the WiFi settings 3.) Click Eduroam 4.) Click connect 5.) Click connect again If you are unable to resolve this issue, please enter a ticket at help.ohio.edu.
Affected services:
Digital Signage (RiseVision)
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Other (Other).