Welcome to the Canvas Experts Corner!

What is Proctortrack?

Proctortrack is an online proctoring service that helps ensure the integrity of online exams. It uses artificial intelligence (AI) to monitor test-takers through webcam and screen capture, providing instructors with a detailed report of any suspicious behavior during the test. Whether students are at home or in a remote location, Proctortrack can contribute to a secure testing environment. 

How Can Instructors Use Proctortrack in Canvas?

Proctortrack is already integrated with OHIO’s Canvas environment, making it easy for faculty to enable it within their courses. Faculty can choose to use Proctortrack for any assessment, including quizzes, midterms, or final exams. For detailed steps on enabling Proctortrack for a course, faculty can visit the Getting Started with Proctortrack (Instructors) help article .

With Proctortrack, instructors can:

• Customize proctoring parameters: Faculty have full control over how proctoring is conducted for their assessments by configuring settings within Proctortrack.  
• Monitor exam sessions: Capture video, screen activity, and audio to enhance the security of a student's testing environment.
• Receive detailed reports: After the exam, receive a report highlighting any irregularities or flagged behavior.
• Support a variety of exam types: Proctortrack accommodates various exam formats, providing flexibility for different types of assessments. 

How Can Students Use Proctortrack in Canvas?

For students, Proctortrack is simple to use and designed to protect privacy while maintaining high academic standards. Once the instructor has scheduled a proctored exam, students will access Proctortrack through a Proctortrack linkwithin the Canvas course. The Proctortrack application will then guide them through the required steps, including identity verificationand a device check, ensuring everything is set up correctly before the exam begins. For detailed instructions and troubleshooting, we recommend directing students to the Getting Started with Proctortrack (Students) help article . 

Is There a Cost for Proctortrack?

There are costs associated with using Proctortrack for proctored exams:

• Student fees: Students are charged a per-exam fee for each test taken using Proctortrack. The fee depends on the level of proctoring required for the exam.
• Faculty responsibility: Faculty should inform students in advance about any fees related to Proctortrack. This information should be included in the course syllabus and communicated clearly before any proctored exams are scheduled.

Students should review their course syllabi or consult with their instructors to understand the specific costs tied to their exams.

Need Help?

For more information on using Proctortrack in Canvas, you can refer to the following resources:

• Proctortrack support: Support is available 24 hours a day, 365 days a year via the blue chat bubble inside the application and through the Proctortrack support website .
• Tech Help Center: The Proctortrack knowledge base provides access to all OHIO-specific Proctortrack help articles for both instructors and students in one place.
• Ohio University IT Support: Visit the  Online Proctoring: Proctortrack page to create a ticket for troubleshooting and technical assistance.

Blue offers several key features to help automate the evaluation process and increase student response rates:

• Automated evaluation notifications and timelines based on course end dates
• Monitor live evaluation response rates
  • Ability to create QR codes
  • Create short links
  • Send email reminders
• Automated reporting relative to instructors of record (IoRs)

In Canvas, Blue can be accessed within the course menu or the accounts menu by selecting Course Evaluations.

The following colleges are using Blue for their course evaluations:

• Scripps College of Communication
• OHIO Online / eCampus
• Patton College of Education
• Russ College of Engineering and Technology
• Chaddock + Morrow College for Fine Arts
• Honors Tutorial College
• University College
• College of Health Sciences and Professions
• College of Arts and Sciences

Courses selected to use Blue for evaluations are done at the college level. If you do not see your course being evaluated and would like it to be, you will need to reach out to your college administration to determine why it was not included.

If your college isn't using Blue, you can disable the link in your course:

1. Navigate to your Canvas course.
2. In the left navigation bar, scroll down and select Settings.
3. Select the Navigation Menuoption from the top of your screen.
4. Scroll down until you see Course Evaluations.
5. Edit course navigation for Course Evaluations and select Disable.

Student Considerations

The standard evaluation period for all courses is the last two weeks of the course. These dates are pulled directly from our Student Information System (PeopleSoft) and cannot be changed. You may want to consider adding an announcement in your Canvas course during your evaluation period to encourage your students to complete their evaluations. You will receive an invitation email at the same time students receive their evaluations to let you know your evaluation period is open. Students can access the evaluation for your particular course under the course link. This will direct them only to your evaluation. Students can also check their account link to access any active evaluations that they may have.

Course Evaluation Response Rates

As an instructor, you can view your response rates for your active evaluations by accessing your course link, account link, email or by directly visiting https://ohio.bluera.com/ohio . You will not be able to determine which students have completed their evaluations.

Course Evaluation Results

As an instructor, you can see your evaluation results by visiting https://ohio.bluera.com/ohio and selecting the Reportstab. Emails will be sent out when reports are ready for the previous term. Reports are not created until after final grades have been submitted for the entire term.

Summary

Blue is a versatile survey tool that simplifies the collection and analysis of student course evaluations. Instructors can access both current and past evaluation results, send reminders to students, and monitor live evaluation response rates. The tool is integrated into Canvas and can be used to enhance the evaluation process and increase student participation.

Canvas Commons

Canvas Commons is a learning object repository that allows instructors to find, import, and share resources with the Ohio University community. Instructors can share entire courses, modules, assignments, quizzes, and more. This feature is useful for educators looking to collaborate with peers.  

Direct Share

Direct Share enables instructors to share individual course items directly with another instructor in Canvas or import them into their own courses. Items that can be direct shared include announcements, discussions, pages, quizzes, and assignments. This feature is ideal for quick, one-off content sharing without the need to export and import files manually. It streamlines the process of reusing or adapting existing content, saving valuable time.

Course Copy

Course Copy allows instructors to duplicate an entire course or specific parts of a course into another course. This method is ideal for instructors teaching multiple sections of the same course or for those who want to retain the structure and content year after year. It ensures consistency across courses while allowing for updates and modifications as needed.

OHIO Canvas Templates

The OHIO collection of customized Canvas templates was created to support and help instructors renew and refresh existing courses. These templates offer a standardized starting point for a variety of courses. Instructors can use templates that include OHIO-branded elements such as the syllabus, modules, assignments, and discussions. Templates are beneficial for maintaining a uniform look and feel across different courses, which can enhance the student experience and simplify navigation.

Blueprints

Blueprints are an advanced course management tool that allow the creation of a primary course that can be connected to other Canvas courses. Blueprints allow for the owner of the primary course to lock content from being edited in the connected courses, and to push content updates for locked content. This method is ideal for departments that need to ensure uniformity within their courses. Blueprints are a time-intensive method of sharing content and require more effort to create and maintain than Canvas Commons, although they offer more control. Blueprints can only be created and updated by sub-unit administrators within Canvas. To find out who your sub-unit administrator is, please submit a Canvas IT ticket .  

Choosing the Right Method

Selecting the appropriate content-sharing method depends on the specific needs and goals of the instructor:

• Canvas Commons: Ideal for collaborative sharing and accessing a wide range of resources.
• Direct Share: Best for sharing individual items quickly with minimal effort.
• Course Copy: Suitable for duplicating entire courses or maintaining course consistency over time.
• Templates: Perfect for standardizing course design and improving student navigation.
• Blueprints: Appropriate for courses that require content to be locked, with updates to be pushed out by a department or college-level administrator.  

Summary

Canvas provides versatile and robust tools for content sharing, catering to various instructional needs. Whether leveraging the collaborative power of Canvas Commons, Direct Share, Course Copy, Templates, or Blueprints, instructors have the flexibility to choose the method that best enhances their teaching and supports student success without duplicating their efforts. 

Unlike Blackboard, where a dropped connection would automatically submit the test and force the student to start over, Canvas allows students to pick up right where they left off, thereby reducing stress and barriers to quiz completion. This feature is particularly beneficial for students in remote or underserved areas where reliable internet access may be a challenge.

For instructors concerned about academic integrity and looking for solutions for high-stakes assessments, alternative options are available.  

High-Stakes Exam Solutions

Top Hatoffers no-cost monitored exams with lockdown features that can detect AI extensions, flag suspicious activity, and prevent students from logging in on multiple devices. This setup requires instructor intervention to manage the test but provides robust monitoring capabilities. For more information and step-by-step directions, visit the Creating and Administering Monitored Exams in Top Hat help article.

For an even higher level of security, Proctortrackoffers AI-driven and live proctoring services, which students can access for an additional fee. Proctortrack's solutions can be accessed via Canvas to offer comprehensive monitoring and ensure the integrity of high-stakes exams. To read more about Proctortrack fees and exam setup, please refer to the Proctortrack service catalog webpage .

Summary

Canvas's multiple-login feature during quizzes is a thoughtful design choice aimed at enhancing student accessibility. For higher security needs in high-stakes assessments, tools like Top Hat and Proctortrack offer effective solutions, ensuring that educational integrity is uncompromised while also supporting student success. 

Release and Deploy Notes

Deploy updateshappen every other Wednesday. These include changes aimed at bug fixes, performance updates, minor updates to the user interface, and preparations for new feature releases.

Release updateshappen on the third Saturday of each month. These include new features and any major updates to the user interface.

A summary of these updates can be found in the Get Help menu within Canvas; they will be listed as Instructor Role Updatesand include a date that those changes are/were scheduled to take place. If you select the Instructor Role Updates title within the Get Help screen, it will open the corresponding Deploy or Release Notes pages in a new browser tab or window. These pages have more detailed information about the changes, often including screenshots or video demonstrations. On these Release and Deploy Notes pages, there is an indicator above each change that shows who the change applies to. Examples: Admin, All Users, Students, Instructor.

Note that these summaries and notes will sometimes refer to products not available in our instance of Canvas. For example, the August 2024 Release Notes speak about an enhancement to the Lucid integration for Canvas, and this is not available in OHIO’s Canvas environment. They may also speak about items that are being released as Feature Previews.

Feature Previews

Sometimes Canvas will make a feature available within the system while it is still in development. They call these Feature Previews. They make these available early for two primary reasons: so that users can have access to that enhanced functionality as soon as reasonably possible and to gather feedback on these changes to shape their final results.

The Ohio University Canvas Administrators will perform a risk assessment on each of these new Feature Previews. If the item is deemed low risk, we will make it available for instructors to use at their discretion. If the item in its Feature Preview state is deemed to be moderate or high risk, it will remain unavailable until enough improvements are made for that risk level to be low. It is important to note that if you choose to use a Feature Preview in your course, it is subject to change while it has that Feature Preview label attached to it. Additionally, Canvas may ask for your feedback on that feature.

Ideas for Improvement

Many of the enhancements and new features that are made available in Canvas came from customer requests for improvements. If you have an idea for an improvement or new feature within Canvas, you can submit those requests directly to the vendor. Inside Canvas, if you select the Get Help option from the main menu, you will see an option that says, “Have an idea to improve Canvas?”. If you select that option, you will be able to submit your recommendations.

Summary

Canvas receives regular updates from the vendor including Release and Deploy updates (new features, enhancements, bug fixes, and security updates), and Feature Previews (early access features still in development from the vendor). If you’re looking for a specific feature, function, or fix that Canvas does not currently provide, you can submit ideas for improvement that the vendor reviews regularly.  

If you are importing tests from Blackboard into Canvas, those can only be imported into Classic Quizzes. But don't worry, if you want the functionality of New Quizzes there is a way to convert them. If you are building your quizzes directly in Canvas, we recommend using New Quizzes for its more advanced features such as more question types and individual student time adjustments.

Understanding Classic Quizzes vs. New Quizzes

Canvas maintains support for both Classic Quizzes and New Quizzes but is no longer developing Classic Quizzes. Currently, there is no timeline to end support for Classic Quizzes, but all future development will be in New Quizzes. Basic question types, such as essay, multiple choice, fill-in-the-blank, file upload, etc. are available in both tools, but New Quizzes provides additional question types, such as categorization and ordering. You can also shuffle questions globally and shuffle answers per question. In addition, New Quizzes allows you to add extra time for an individual student, or for the whole course (not just a single test, unlike Classic Quizzes). Just remember that you will need to use Classic Quizzes for any quiz imports from Blackboard. If you would like a full comparison of the two tools, Canvas has a comparison table that goes into more detail.

Activating New Quizzes in Canvas

By default, the New Quizzes feature is turned off in our instance of Canvas. With many instructors importing quizzes from Blackboard, we needed to ensure that Classic Quizzes were available as the default option to select. So, before migrating to or creating New Quizzes, you must enable the New Quizzes feature in your Canvas course. This can be done within the Settings area of your course, by selecting the Feature Options tab.

Expert Tip: If you do not plan on migrating or using Classic Quizzes in your course, you can select Disable Classic Quiz Creationin the Feature Options tabto remove that option when creating a quiz.  

Importing Quizzes from Blackboard to Canvas

Here are some factors to consider when you import your tests and pools from Blackboard . There is a maximum course size limit of 2GB (2000MB) in Canvas , so if you already have large files, such as video or PowerPoint files in your course, you may have difficulty importing additional materials if you are near that limit. Please check your file usage in your course to make sure you are within the course size quota. If your import fails due to this size limit, you will need to re-export content from your Blackboard course in smaller pieces and then import each of those into your Canvas course.

We have had a few reports from instructors who were using multiple pools or random blocks in Blackboard that had some issues importing into Canvas properly. These imports resulted in a test with settings but no questions. If this happens to you, please submit a ticket .

Migrating Classic Quizzes to New Quizzes

Classic Quizzes within Canvas can be migrated to New Quizzes to take advantage of the tool's more robust features. You can migrate quizzes either individually or copy/import as New Quizzes in bulk. Please keep in mind that if your quizzes draw from question banks, you must ensure that you choose both the quizzes and the question banks that supply the questions.

Summary

Understanding which quiz tool will fit your needs will help streamline your course management and provide a better assessment experience for your students. Classic Quizzes will help you import your Blackboard quizzes into Canvas to get started in your course. Taking advantage of the rich features in New Quizzes will allow you to simplify some processes and keep you building towards the future. 

1. Use the Accessibility Checker in Canvas

The Accessibility Checker within Canvas's Rich Content Editor is a powerful tool that automatically detects common accessibility issues, such as color contrast problems and missing image descriptions. Make it a habit to use this tool when creating or editing course content.

2. Ensure Documents Are Accessible

Assess the accessibility of any PDFs, Word documents, or PowerPoint presentations you include in your course. Use built-in accessibility checkers in these programs to ensure they meet accessibility standards, such as Microsoft's built-in accessibility checker . Where possible, consider converting documents into Canvas pages to make content more accessible.

3. Provide Accurate Captions for Multimedia

All videos and audio content in your course should include accurate captions. This not only helps students with hearing impairments but also benefits all learners. If you need help captioning your content, follow our guidelines on video accessibility or reach out to OIT for support. To learn more about accessible practices, join the OHIO-DAN (Digital Accessibility Network) ! A dedicated Faculty Resource page on the OHIO-DAN’s SharePoint site offers support links and information.

Summary

Focusing on these three actions—using the Accessibility Checker, ensuring documents are accessible, and providing captions for multimedia—will significantly improve the accessibility of your course content, making it more inclusive for all students.

The following options can be found within Canvas.

Get Help

When you log into Canvas in the left side menu, called the Global Navigation menu, you will see an option for Get Help. In the Get Help menu you will find links for:

Live chat or phone call with Canvas Support

• Use these options for 24/7 live assistance from Canvas support via chat or phone.

The Canvas Users Guides

• Use this option if you would like to explore the documentation and materials provided by Canvas.

A form for reporting a problem with Canvas

• If you have found a problem with Canvas, but don’t have time for a live chat or call, you can use this option to report that problem.

The Canvas Community website

• Here you will find blogs and discussions from other Canvas community members on a variety of topics.

A form to submit a request for improvements to Canvas

• Do you have an idea to improve Canvas?  Use this form to submit your suggestions.

A form to submit a quick question to your instructors (visible to students)

• This is a lightweight version of the inbox tool that allows students to send a quick message to a selected instructor.

The Training Services Portal (visible to instructors and Canvas administrators)

• Here instructors and administrators will find training resources from the vendor, see the training services portal section of this blog for more details.

Blue Question Mark (Support Center)

On most pages in Canvas, you should see an icon with a blue and white circle that has a question mark in the middle.  This is the Canvas Support Center.  This option will provide you with contextual support based on where you are within Canvas and your role within Canvas.  An instructor who selects the support link while on the assignments page in Canvas, would receive help documentation and videos for creating assignments in Canvas.  A student who selects the support link while on the assignments page in Canvas, would receive help documentation and videos for how to submit an assignment.

This option also allows you to search for help materials on a topic of your choice, and includes links to call, chat or email with Canvas support directly if further assistance is needed.

Canvas Training Services Portal

The Training Services Portal is only available to those that are the instructor of a Canvas course, or those that have administrator rights within Canvas.  When you select the Training Services Portal you will be taken to the asynchronous on demand training courses available through Canvas, as well as a listing for all the live Canvas training webinars.  Each of the training offerings will give you an overview of what is covered, as well as an estimation of how long it will take you to complete them.

Growing with Canvas Course

Everyone listed in our Student Information System, PeopleSoft, as the instructor of record for a course will automatically be enrolled in the Growing with Canvas course.  The Growing with Canvas course is meant to provide instructors with an overview of resources needed to begin teaching your first course within Canvas. 

If you are not the instructor of record for a course, and would like to be added to the Growing with Canvas course, you can find additional information about Requesting Access to the Growing with Canvas Instructor Course in this help article.

Outside of Canvas

The following options are available to support Canvas but are not linked within the system. 

Training Recordings

We occasionally have live training sessions with a Canvas trainer, and those sessions are recorded. The recordings can be accessed from our Canvas Self-Guided Training website.

Live Training Sessions

The Office of Information Technology, in tandem with the Office of Instructional Design and the Center for Teaching Learning and Assessment, hosts many group workshops and training sessions covering a wide variety of Canvas topics.  Visit the CTLA’s event registration webpage and search “Canvas” to browse all sessions.

Consultations

Colleges or departments can request a workshop for their colleagues hosted by the Office of Instructional Design.

Instructors can schedule a 1:1 consultation with an OIT Instructional Technologist to address your specific technology needs.

IT Service Desk

On the Technology Help Center , you will find help articles written and curated by OIT staff for Canvas and the third party tools that plug into Canvas.

You can contact the IT Service Desk via ticket, chat, or phone for assistance with items like:

• Requesting a course be created in Canvas
• Account, password, or authentication issues
• Requesting a third-party tool (integration) be added to Canvas
• Requesting that a feature be enabled within Canvas

The IT Service Desk can also assist with issues related to some of the third-party tools (integrations) in Canvas, such as:

• Blue (Course Evaluations)
• Microsoft Office 365 (OneDrive, Teams for Classes, Teams meeting)
• Panopto
• Proctortrack
• Top Hat
• Turnitin
• Vital Source (Inclusive Access/Digital Course Materials)
• VoiceThread

Third Party Vendors

For assistance with any other third-party integrations such as publisher content, instructors and students will need to contact the vendors directly for assistance.  The Using Third-Party Integrations in Canvas help article contains a list of the third-party integrations in Canvas including (where available) their installation instructions and the contact information for the respective support teams.

Summary

There are a variety of support options to meet the needs of students, faculty, and staff using Canvas. If you are still not sure where to start with your Canvas questions, you can always start by contacting Canvas 24/7 support within the app. If they cannot answer your question, they will route you back to OIT or to appropriate reference material.

Understanding Roles and Permissions

In Canvas, permissions allow users certain access to features and functions within a course or the system. Roles are a collection of these permissions. There are two classifications of roles within Canvas, Course and Account. Within each of those classifications, there are several unique roles.  This post will help you to determine which course role is appropriate for extra users in your course, such as a Teaching Assistant.  It also gives an overview of some account roles used by Colleges and Departments.

Course Roles

Course roles apply only to the course for which the role is assigned. For example, the same person may be a student in a training course and an instructor in another course. Another way to think of this is that roles are applied on a course-by-course basis. Course roles can be granted in two ways: by the data integration with our student information system, PeopleSoft, or manually.

If our student information system, has you listed as being the instructor of record for a course or being enrolled in the course as a student, then the corresponding role in that course will be automatically provided by the data integration between the two systems. Eight weeks before the course's start date, the courses and any known instructors of record are automatically enrolled in their Canvas courses. Two weeks before the course's start date, students are automatically enrolled in their courses.  The timeline and process for adding enrollments to Canvas is the same as it was in Blackboard.

Manually adding users to courses can be done two ways, through self-enrollment or by using the rostering tool, called People in Canvas. If you have a manually created course, such as a training course or an orientation course, you can have that course set up to allow students to enroll themselves in the course. This only works for manually created courses, academic courses cannot allow self-enrollment. For more information, please visit this support article: Enabling Self Enrollment in your Canvas Course. For instructions on adding users to your course using the People tool in Canvas, please visit this support article:  Adding and Removing TAs, Instructors and Other Users in a Canvas Course.

Now that we know how to add a user to a course in Canvas, let’s talk about the roles and corresponding permissions available.

Roles	Permissions
Teacher	This is the role given to instructors.  It has all available permissions needed for instruction.
TA	This is the role designed for teaching assistants.  It can create content and perform grading tasks. This role cannot publish, cross list (merge) or reset a course, or manage Outcomes.  TAs can only add students to a course, they cannot add any other roles and they cannot remove any users from a course.
Designer	This role is like the course builder role in Blackboard.  Those with this role can build content in a course, they can publish and reset a course.  They cannot access grades or cross list (merge) courses. Designers can only add students to a course, they cannot add any other roles and they cannot remove any users from a course.
Student	Can access and interact with content that has been made available to them by one of the other roles.

For additional information about course roles in Canvas, please visit this support article: Roles in Canvas.

Account Roles

Before we dive into the specifics of Account roles, let’s take a moment to discuss what Account means to Canvas. Canvas has a hierarchical structure that I like to think of in terms of nested folders. Canvas calls these Accounts and Sub Accounts. So, our Account is Ohio University. The Sub Accounts are the Colleges. And the Sub-Sub Accounts are the Departments. Courses can be found in the department level folders. Here is an example:

• Ohio University
  • College of Arts & Sciences
    • Mathematics
      • Intro to Algebra

Account roles can be applied at the Account (University), Sub Account (College) or Sub-Sub Account (Department) level.  Below is a table explaining the options available at the College or Department level.

Role	Access Level	Role Purpose	Who can request
Sub Account Admin	College or Department	This role is for college or department staff that need full access to the college or department folders to support their students and instructors.  This role may also be granted to college or department staff that need elevated access for accreditation needs.	College=Dean, Associate Dean, or Assistant Dean Department = Department Chair
Sub Account Outcomes Admin	College or Department	This role was created for the colleges and departments that are interested in piloting Outcomes and Rubrics.	College=Dean, Associate Dean, or Assistant Dean Department = Department Chair

If you would like to learn more about the Sub Account admin role, this recorded training session is a good resource. If you would like to learn more about Outcomes and Rubrics, please view this recorded training session .

Messaging

Canvas supports direct messaging within Canvas between instructors and students through their 'Inbox' tool. Inbox is a two-way messaging tool that is used instead of email to communicate with a course, group, or individual user. Anywhere in Canvas that you see the envelope icon indicates that you can have direct communication with your students. 

While the Inbox tool may seem inconvenient or unnecessary, it does add some benefits. There is an audit trail of all messages sent between the instructor and students within Canvas, should there be a grade dispute or other area of concern. Students have said they find it convenient to have all the related course materials and communications collected in one location. All their messages about a specific course are searchable within that course.  

Here are some guides from Canvas that explain the Inbox tool in more detail:

• What is the Inbox?  
• How do I use the Inbox as an instructor?
• How do I use the Inbox as a student?

Announcements

In Blackboard, many instructors used the Announcements functionality to force an email message to be sent whenever they posted an announcement. Canvas does not have this functionality. Announcements will appear for students in their Recent Activity Dashboard , their To Do list , and within their course.

In Canvas, there are a few new features that were not available for Announcements in Blackboard. Instructors can enable the ability for students to reply to Announcements . Canvas has recently undertaken a redesign of its Announcements feature which you can enable now, or it will be enabled automatically on July 20, 2024.

Notifications

So, if you can’t directly email students through Canvas, and you can’t force your Announcements to be sent via email, how do you ensure that your students are receiving your communications in a timely fashion? We recommend that you take a bit of time in your first class session to talk with your students about the Notifications options in Canvas .  

While you cannot force an email message to your students, you and your students can opt to receive email notifications about certain types of communications and notices within Canvas. You can select whether you want to be notified immediately, daily, weekly, or not at all for a vast list of course activities. And if you are using one of the Canvas mobile apps, you can set push notifications for these areas as well. (Please note that you will have to enable push notifications for the app on your mobile device as well.)

Here are some guides from Canvas that explain notification settings in more detail:

• How do I manage my Canvas notification settings as an instructor?
• How do I manage my Canvas notification settings as a student?

Summary

Canvas’s different approach to communications between instructors and students means that you cannot email a student from within Canvas. You can, however, use the Canvas communication tools along with notification settings to receive some Canvas updates via email. These messaging and announcement features in Canvas can be used to support dynamic communication with students in your course.

Welcome back to the Canvas Experts Corner. This week we are going to discuss the Microsoft Teams integrations in Canvas. Integrations are a way to utilize the functionality provided by other vendors within Canvas. For Microsoft Teams there are two integrations: Teams Classes and Teams Meetings. We have had some questions about the best option for setting up Teams Classes and how to find information about using the Teams integrations in Canvas.

Enable Microsoft Sync

Before you can use any Microsoft integration (Teams Classes, Teams Meetings, or OneDrive) in your Canvas courses, you must enable the Microsoft Sync functionality.

1. Navigate to your Canvas course
2. Select Settingsfrom the course navigation menu
3. On the Settings page, select Integrations
4. Ensure the Microsoft Syncis set to on (the toggle switch should be pushed to the right)

Teams Classes

There are three ways to set up Teams Classes at Ohio University. Below are those options and some information to help you select which is best for your use case.

1. You can use the integration in Canvas . (This is our recommended method)
   • You must wait until student enrollments are loaded to Canvas, two weeks before the course start date.
   • The Team will be given the same name as your Canvas course.
   • The membership of the Team will be automatically updated based on the enrollments (users) in your Canvas course.
     • This includes if you have cross-listed (merged) courses, and anyone you may have manually added to the course.
     • If students add the course after the Team is created, they will be automatically added to the Team. If they drop the course after the Team is created, they will be automatically dropped from the Team.
   • There will be a link within your Canvas course navigation menu that will take your students directly to the Team.
2. You can use the Teams self-service tool .
   • This creates a Team that is accessed directly in the Microsoft Teams app, rather than through Canvas.
   • This method pulls its information from the data feed between our student information system, PeopleSoft, and Blackboard.
   • Since it uses Blackboard data, you must wait until student enrollments are loaded to Blackboard, two weeks before the course start date.
   • The enrollments in this team will be based on the enrollments in your Blackboard course, so it will not see anyone who has been manually added in Canvas.
   • If someone adds the course after the Team is created, they will be added to the Team. But if someone drops after the Team is created, they are not dropped from the Team.
3. You can create a ticket requesting that our Microsoft admins create a Team for you.
   • This Team would be named whatever you request the name to be.
   • The enrollments will be static and will include only the list of people that you provide at the time you request that the Team be created.
     • Any enrollment changes would have to be processed manually within the Team.

Teams Meetings

The Teams meeting integration within Canvas allows instructors to schedule Teams meetings with all or select students from within the course. The meeting invitation will show up in the instructor’s Outlook calendar and the recipients, as with any normal Teams meeting invitation. In addition, the meeting will also appear within the Canvas Course, under the Microsoft Teams meetinglink in the course navigation menu. It is important to note that the meetings do not appear in the Canvas course calendar. If you would like them to appear in the Canvas course calendar, you would need to manually add the calendar entry. Please review this guide from Microsoft for additional information about using Microsoft Teams meetings in Canvas .

Naming of the Links

Another common question we are asked regarding the Teams integrations in Canvas is about the way they are named in the Canvas course navigation menu - "Microsoft Teams classes" vs. "Microsoft Teams meetings."

When we add an integration into Canvas, the way the third-party vendor (in this case Microsoft) builds the integration determines what the integration is named and where the integration appears.  Unfortunately, we cannot change that.  So, we are not able to capitalize classes or meetings in those integration names.

Pro Tip:If you do not plan to use the Microsoft integrations in your Canvas course, you can hide them from your course navigation menu.

1. Go to Settingsin the course navigation menu
2. On the Settings page, select the Navigationtab
3. On this page, you can drag anything you want to remove from your course navigation menu from the top section to the bottom section
4. Select Saveto confirm your changes

Summary

Microsoft offers two Teams integrations for Canvas, Teams Classes, and Teams Meetings. You can use Microsoft Teams Classes to create a Teams Class space that is named for your Canvas course and syncs with your Canvas course enrollments. You can use Microsoft Teams Meetings to create meetings with your students and have those meetings appear within the Teams meeting link in your Canvas course.   

Welcome to the Canvas Expert Corner, our new blog to support instructor's deeper and fuller understanding of Canvas. We'll be sharing weekly(ish) bonus content to help us all become more comfortable with Canvas. Topics will be addressed based on common questions and recent changes. As we are at the end of our first semester of teaching in Canvas, it seems to be an opportune time to discuss how Canvas handles course visibility, as it is quite different than what we are familiar with in Blackboard.

In Blackboard, instructors control when students can see course content by using the Make Course Available/Unavailable lockinside Original courses, or by the Open or Make Course Private optionfrom the Course menu. Additionally, Instructor access to courses is controlled by the data feed between our student information system, PeopleSoft, and Blackboard. Instructors have full access (the ability to see and edit content) to their courses beginning eight weeks before the course start date and ending two years after the course end date.

In Canvas, there are varying degrees of access and visibility for students and instructors, and three main ways to configure it.  

Option 1: Publish

First, there is a Publishoption. When an instructor has their course ready for students to view it, they will Publishthat Canvas course. However, unlike Blackboard, a course cannot be Unpublishedif there are any student assignments submitted in the course.

So how do we end student access to a course if we cannot Unpublishit?  

Option 2: Term Dates

By default, this is handled by the Term Dates within Canvas. Term Dates are like Semester start and end dates, with a slight modification. In Canvas, OHIO has three terms per academic year: Fall, Spring, and Summer. First, Full, and Second summer semesters are all contained within the Summer term. You can find the official semester start and end dates by viewing the official Academic Calendar on the Registrar’s website .  

For Canvas, OHIO’s Terms begin three weeks before the official semester start date and end the Thursday following the semester end date. For example, Summer Semester 2024 begins on May 13 and ends on August 17. The Canvas Summer Term begins on April 22 and ends on August 22.

By default, students will have full access to Published Canvas courses only within the dates of the given Term. After the term's end date, student access will become read-only, meaning they can see content available to students but can no longer participate in the course.  

When the student access switches to read-only, what Canvas calls “Concluded”, this not only impacts how these courses appear to students but also how the students appear within those courses to instructors. For students, their courses will disappear from their Dashboardand they will need to go to Coursesin the left navigation menu and select All Coursesto find an area called Past Enrollments. This is where they will find their Concluded courses.

For instructors, when your student’s enrollments are concluded in your course at the end of the term, the students will disappear from your roster, which Canvas calls People, and from your Gradebook. The information still exists in the course, it just becomes hidden from your view by default. We have a help article with detailed instructions for Viewing Student Information After Their Course Access Concludes .

Option 3: Customize Course Availability

As noted, Term Dates are the default control for when students will have access to course content. But there is another option as well. Instructors can set their own custom availability options on a course-by-course basis. You can set a custom date when students can start or stop having access to your courses. There is one thing to keep in mind when adding custom dates for your course.  Canvas allows students to submit assignments after the Due Date has passed. So, if the students have full access (not the read-only Concluded access) to your course, that includes the ability to submit assignments, participate in discussions, and use the Inbox feature to message their classmates. We have a help article that has instructions for Controlling Student Visibility in your Canvas Course .

Just like the student access changes in Canvas, there are some additional changes in Canvas for instructor access as well. In Canvas, six months after the end date of the Term in which the course took place, the course becomes read-only or Concluded for the instructor. This will allow you to view the content of the course and copy content from this course to a future course, but will no longer allow you to edit content in the course.

And lastly, in a discussion about Canvas Course Visibility, we would be remiss if we did not include a short explanation of the Visibility field within your Canvas Course Settings. There are three options for Course Visibility: Course, Institution, and Public. Canvas has a help document that explains Canvas Course Visibility Options .  The one thing that differs for OHIO from the Canvas documentation is that Public access does not work with our system. Since you must have an OHIO ID and password to be able to log into Canvas, if you give a course link to someone without that access, they will get an error message that they do not have the permissions to view the content.

Summary

Canvas handles course visibility very differently than Blackboard. When and how students access the content in your Canvas course, as well as how you access it as an instructor, can be controlled by three variables: Publication, Term Dates, and Custom Availability Options. For more information please visit:

• Viewing Student Information After Their Course Access Concludes
• Controlling Student Visibility in your Canvas Course
• Canvas Course Visibility Options