Answers to frequently asked questions about using a Payment Card can be found below. Clicking on the question's text will display the corresponding answer. If you have a question that is not answered below, please contact Finance Customer Care at financecustomercare@ohio.edu .
(More to come on this page)
Yes, an employee can have both a purchasing or travel card, and be the custodian for one or more department cards.
All cards expire five years following issuance.
Departments will provide the card custodian on the card application. The CFAO's will handle the logistics of backups and card storage for their respective departments.
Be sure to go back into the course and do all the interactive features (ex. on the card type lesson, flip each of the cards; on the proper usage lesson, expand all the "+" signs). Another thing you should try is going to the last slide and scrolling all the way to the bottom to activate Next Steps on the left hand navigation. If you use the left hand navigation to navigate through the course instead of using the green button at the bottom of each lesson, this will cause you to not be able to open the assessment.
The billing address for all Payment cards is: 1 Ohio University Dr. Athens, OH 45701.
Making one purchase but separating the charges into two or more purchases/transactions just to stay within the limits of the pcard. For example, if your single transaction limit is $1,500 and you attempt to purchase something for $1,800 your card will decline. If you ask the vendor to “split” the purchase into two $900 transactions, this is considered pyramiding and is a policy violation.
Cardholders have 28 calendar days to substantiate their charges from the day that it posts in Concur.