Top Hat Support
For Top Hat-specific issues, we recommend starting with Top Hat support for the fastest resolution.
- Phone: 888-663-5491 9 a.m. - 9p.m. Eastern
- Online ticket: Submit a ticket at: https://support.tophat.com/s/contact-main
For issues specific to using Top Hat as an OHIO user, submit an Attendance Tracking: Top Hat help ticket .
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OHIO IT Self-TrainingOur self-training resources allow you to get just-in-time answers to your tool questions and learn at your own pace.
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Top Hat Vendor Help DocumentationGet guidance on common user questions and explore advanced functions and features.
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OHIO IT ConsultationsOur consultations offer tool support to experienced users by addressing specific technology needs.
Select "General Help" on the scheduling page.