Softphone and Calls: Jabber

Tags Phones

Description

Jabber for Desktop is a softphone application that lets you use a Windows or Mac computer to place and answer calls from your Ohio University work number.

Access

You can access Jabber from a Windows or Mac OS device. View our Getting Started with Jabber article for step-by-step access and login instructions.

    Platforms Supported

    • Windows

    • Mac OS

    Who can access

    • Faculty and staff

    How to request access

    • Contact the IT Service Desk  with the following information:

      • State that you would like to request Jabber for Desktop

      • Your OHIO email address

      • Your Ohio University phone number

        • If you manage more than one phone line, you can specify up to 7 other phone numbers to make and receive calls via Jabber

    Features

    • Make calls

    • Answer calls

    • Transfer calls

    • Check voicemail

    • Search Ohio University telephone directory

    • Integration with  RedSky MyE911 , an application that offers dynamic location tracking for softphone users so they have E911 protection available.

    Additional resources

    Join the Collaboration Tools Advisory Community

    • The Collaboration Tools Advisory Community is open to OHIO students, faculty, and staff who have an interest in collaboration tools including chat, remote meetings, intranets, and storage solutions.

    Service support

    Get help

    • Visit the Technology Help Center ( help.ohio.edu ) to get live support, view outages, and browse trainings.

    Accessibility

    Learn about Cisco Jabber accessibility , including support for screen readers, keyboard navigation, accessible presence icons, and more.

    Ohio University strives to make its digital resources and services accessible to all visitors, including those with disabilities who may also be using assistive technology. If special steps are necessary in order to improve the accessibility of experiences for end-users, those steps must be taken. 

    If you experience a barrier that affects your ability to access OHIO websites, videos, online forums, documents, or other information technology, please let us know . 
    For further information about OHIO's digital accessibility resources, see:

    Security

    The Ohio University Information Security Office strives to educate and empower the University community to appropriately manage risks and protect OHIO’s information and systems. This effort is facilitated through policies, standards, and information security risk management program, as well as other tools and guidance that are provided to the University community. This modern approach creates a safe computing environment in which the University community can teach, learn, and conduct research. 

    For additional information about OHIO’s security resources, see: