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<div class="gmail_quote">The following letter has been sent to us about our university computer service.  I hope it clarifies and consoles.  I do not understand the ways in which this might affect anyone of us, so all we can do is endure and adjust.</div>
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<div>George</div>
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<div id="gmail-m_7846554559023051629m_2200686985919440004divtagdefaultwrapper" style="font-size:12pt;color:rgb(0,0,0);font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols" dir="ltr">
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<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004BCX0 gmail-m_7846554559023051629m_2200686985919440004SCXW10146724" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">OHIO
 Emeriti,</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004BCX0 gmail-m_7846554559023051629m_2200686985919440004SCXW10146724" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"></span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004BCX0 gmail-m_7846554559023051629m_2200686985919440004SCXW10146724" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">As
 some of you have recently discovered, the stand-alone version of Microsoft Office is no longer available for you to use. We'd like to let you know why this is happening, the historical context surrounding past availability of this software, what your current
 options are, and what we are doing to address the situation. Before going into the details, we want to say up front that there are no plans to take away</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"> access
 to </span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">email</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"> or
 the online versions of Outlook, Word, Excel, or PowerPoint</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">.
 Your OHIO email account </span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">continues
 to be</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"> part
 of your emeriti benefits.</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"></span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">The
 current situation with Office boils down to software licensing. Microsoft recently changed the way they enforce the terms of the university's license, effectively closing a loophole that in the past allowed emeriti to download and install the stand-alone version
 of Office for free. It's important to note here that the university's license has never included language that specifically granted access to Office for emeriti; however, when usage was tracked solely at the institutional level, that did not matter. With the
 new process, Microsoft bills the university per user per year following a strict definition of who they consider eligible. They made this change with little advance notice and no consideration for unique higher education roles like emeriti.</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"></span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">OIT
 is working with OHIO leadership to determine a strategy going forward and will communicate with you as this discussion progresses. In the meantime, we will pay to extend full access to download and use Microsoft Office through </span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">June
 2020</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"> for
 emeriti who request a copy. Even if you do not request a license, you can use the online versions of Outlook, Word, Excel, and PowerPoint at no cost to you. These </span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">apps </span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">can
 be accessed by logging into </span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">catmail</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">.<a href="http://ohio.edu" target="_blank">ohio.edu</a>
 and clicking the app launcher icon near the upper left of your web browser. Office Online works especially well with OneDrive file storage, a service that emeriti also have free access to.</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
</div>
<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"></span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
</div>
<div class="gmail-m_7846554559023051629m_2200686985919440004OutlineElement gmail-m_7846554559023051629m_2200686985919440004Ltr gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;overflow:visible;clear:both">
<p class="gmail-m_7846554559023051629m_2200686985919440004Paragraph gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin-right:0px;margin-left:0px;padding:0px;vertical-align:baseline">
<span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">We
 apologize for the confusion surrounding this licensing change. To request an extension to your subscription and install the stand-alone version Office, please </span></span><a class="gmail-m_7846554559023051629m_2200686985919440004Hyperlink gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0 gmail-m_7846554559023051629m_2200686985919440004OWAAutoLink" href="https://www.ohio.edu/oit/help" rel="noreferrer" style="margin:0px;padding:0px" id="gmail-m_7846554559023051629m_2200686985919440004LPlnk303086" target="_blank"><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004Underlined gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">contact
 the IT Service Desk</span></span></a><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px">.</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004TextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;font-kerning:none;line-height:19.425px" lang="EN-US"><span class="gmail-m_7846554559023051629m_2200686985919440004NormalTextRun gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px"> Please
 keep in mind that it could take up to a week for Microsoft to process that extension.</span></span><span class="gmail-m_7846554559023051629m_2200686985919440004EOP gmail-m_7846554559023051629m_2200686985919440004SCXW10146724 gmail-m_7846554559023051629m_2200686985919440004BCX0" style="margin:0px;padding:0px;line-height:19.425px"> </span></p>
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<p style="margin-top:0px;margin-bottom:0px"><br>
</p>
<p style="margin-top:0px;margin-bottom:0px"></p>
<p class="gmail-m_7846554559023051629m_2200686985919440004p1" style="font-size:16px;font-family:Calibri,Arial,Helvetica,sans-serif">
<span class="gmail-m_7846554559023051629m_2200686985919440004s1" style="font-size:12pt">For questions or follow up, please use one of the following methods:</span></p>
<span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"></span>
<ul class="gmail-m_7846554559023051629m_2200686985919440004ul1" style="font-size:16px;font-family:Calibri,Arial,Helvetica,sans-serif">
<span style="font-size:12pt"></span><span style="font-size:11pt"></span><span style="font-size:11pt"></span><span style="font-size:11pt"></span><span style="font-size:12pt"></span>
<li class="gmail-m_7846554559023051629m_2200686985919440004li1"><span class="gmail-m_7846554559023051629m_2200686985919440004s1"><span style="font-size:11pt"><span style="font-size:12pt">C</span><span style="font-family:Constantia,"Hoefler Text",serif"><span style="font-size:11pt"></span><span style="font-size:11pt"></span></span><span style="font-size:12pt">all
 the IT Service Desk at </span></span><span id="gmail-m_7846554559023051629m_2200686985919440004gc-number-8" class="gmail-m_7846554559023051629m_2200686985919440004gc-cs-link" title="Call with Google Voice" style="font-size:12pt">740-593-1222</span></span></li><li class="gmail-m_7846554559023051629m_2200686985919440004li3"><span class="gmail-m_7846554559023051629m_2200686985919440004s2"></span><span style="font-size:12pt">Send an email to </span><a href="mailto:servicedesk@ohio.edu" id="gmail-m_7846554559023051629m_2200686985919440004LPNoLP" target="_blank"><span style="font-size:12pt">servicedesk@ohio.edu</span></a></li></ul>
<span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"></span>
<div style="font-size:16px;font-family:Calibri,Arial,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<span style="font-size:12pt"></span><span style="font-size:11pt"></span><span style="font-size:11pt"></span><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt">Ohio University </span><br>
<span style="font-size:12pt"></span><span style="font-size:11pt"></span><span style="font-size:11pt"></span></div>
<span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"></span>
<div style="font-size:16px;font-family:Calibri,Arial,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<span style="font-size:12pt"></span><span style="font-size:11pt"></span><span style="font-size:11pt"></span><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt">Office of Information Technology</span></div>
<span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"></span>
<div style="font-size:16px;font-family:Calibri,Arial,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<span style="font-size:12pt"></span><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:11pt"></span></div>
<span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:12pt"></span><a href="https://www.ohio.edu/oit" class="gmail-m_7846554559023051629m_2200686985919440004OWAAutoLink" id="gmail-m_7846554559023051629m_2200686985919440004LPNoLP" style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px" target="_blank"><span style="font-size:12pt"></span>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols">
<span style="font-size:12pt"></span><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt">https://www.ohio.edu/oit</span></div>
<span style="font-size:11pt"></span><span style="font-size:11pt"></span><span style="font-size:11pt"></span>
<p class="gmail-m_7846554559023051629m_2200686985919440004p1" style="font-family:Calibri,Arial,Helvetica,sans-serif">
</p>
</a><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"></span>
<p class="gmail-m_7846554559023051629m_2200686985919440004p1" style="font-size:16px;font-family:Calibri,Arial,Helvetica,sans-serif">
<span style="font-size:11pt"></span><span style="font-size:11pt"></span><br>
<span style="font-size:11pt"></span><span style="font-size:11pt"></span></p>
<span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:11pt"></span><span style="font-family:Calibri,Helvetica,sans-serif,Helvetica,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols;font-size:16px"></span>
<p class="gmail-m_7846554559023051629m_2200686985919440004p1"><span id="gmail-m_7846554559023051629m_2200686985919440004ms-rterangepaste-start"></span>To check the status of OHIO IT services, visit <a href="https://status.ohio.edu/" class="gmail-m_7846554559023051629m_2200686985919440004OWAAutoLink" id="gmail-m_7846554559023051629m_2200686985919440004LPNoLP" target="_blank">https://status.ohio.edu</a>. </p>
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