Safeware / AppleCare+ Comparison
| Warranty Comparison for Laptops/Desktops |
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| Term | 4 years |
Extended to 3 years
(Every Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support.) For Ohio University Departments: AppleCare+ can also be purchased for 4 years. The 4-year option is not available for student or personal purchase. |
| Accidental Damage
(liquid spills, power surge) |
Yes | Yes Adds up to two incidents of accidental damage from handling for Mac, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage |
| Lemon Policy | Yes | No |
| Loaner Laptop Eligibility | Included (provided by Bobcat Depot) | $25 additional fee (provided by Bobcat Depot) |
| Coverage | Up to the original purchase price of the computer (less taxes) | Unlimited (mechanical/electrical failure) |
| Mechanical/Electrical Failure | Yes | Yes |
| Manufacturer's Defect | Yes | Yes |
| Phone Tech Support | OU Service Desk/Bobcat Depot | OU Service Desk/Bobcat Depot or Apple (24 hour) |
| Repair Location | OU or Safeware | OU or Apple |
| Transferrable | Yes ($10 fee) | Yes |
| Off Campus Support | Yes | Yes |
| Theft Coverage | Complimentary theft coverage during the first 6 months of your contract (theft claim subject to $100 deductible) | No |
| International Coverage | Yes (device would have to be sent to US vendor for repair) | Yes |
| Battery | 1 year | Yes |
| Warranty Registration | Yes (done by customer) | Yes (done at time of purchase) |
| What is NOT Covered | Abuse, Misuse, Fire, Earthquake, Installation, Removal, Disposal, Preventative Maintenance, Cosmetic Damage (See Safeware summary terms and conditions for more info.) | Abuse, Misuse, Fire, Earthquake, Installation, Removal, Disposal, Preventative Maintenance, Cosmetic Damage (See AppleCare+ protection plan terms and conditions for more information) |