Jul 03, 2024
OHIO University Undergraduate Catalog 2023-2024

MAT 1700 - Administrative Medical Assisting Techniques I


Introduction to the medical office and current administrative practices. Topics include confidentiality and the daily practices of the medical assistant, such as business practices in scheduling, patient record creation and retention, and basic practice finances.

Requisites: Permission required and C or better in (MAT 1010 and HLTH 2300 or MAT 1400)
Credit Hours: 4
Repeat/Retake Information: May be retaken two times excluding withdrawals, but only last course taken counts.
Lecture/Lab Hours: 3.0 lecture, 2.0 laboratory
Grades: Eligible Grades: A-F,WP,WF,WN,FN,AU,I
College Credit Plus: Level 1
Learning Outcomes:
  • Students will be able to demonstrate professional telephone techniques and document messages accurately.
  • Students will be able to compose professional correspondence utilizing electronic technology.
  • Students will be able to identify different types of appointment scheduling methods and the critical information needed to schedule patient procedures.
  • Students will be able to manage the appointment schedule and schedule a patient procedure.
  • Students will be able to define types of information contained in the patient’s medical record and create a patient’s medical record.
  • Students will be able to participate in a mock exposure event with documentation of specific steps.
  • Students will be able to describe indexing rules and correctly file patient medical records.
  • Students will be able to differentiate between electronic medical records (EMR) and a practice management system and utilize both to input patient data.
  • Students will be able to perform an inventory with documentation.
  • Students will be able to document specific steps of a mock exposure event.
  • Students will be able to explain the purpose of, and perform routine maintenance of administrative equipment.


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