Jul 04, 2024
OHIO University Undergraduate Catalog 2023-2024
OHIO University Undergraduate Catalog 2023-2024
[Archived Catalog]
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OAT 1710 - Administrative Procedures
Emphasizes the enhancement of office skills, best practices, and procedures as they relate to an administrative assistant in an office environment. General office routines including roles and responsibilities introduced as well as discussion of electronic and paper file systems.
Credit Hours: 3
Repeat/Retake Information: May be retaken two times excluding withdrawals, but only last course taken counts.
Lecture/Lab Hours: 3.0 lecture
Grades: Eligible Grades: A-F,WP,WF,WN,FN,AU,I
Learning Outcomes:
- Determine and practice the qualities and behaviors necessary in self-management.
- Develop and use proper telephone techniques and etiquette.
- Develop interpersonal and professional qualities and skills for success in a dynamic office environment.
- Follow proper document management and storage techniques.
- Identify and use effective verbal and non-verbal communication techniques for a diverse environment.
- Proofread and correct documents.
- Recognize the importance of ethical behavior in an office setting.
- Understand the role and responsibilities of office professionals.
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