Sep 28, 2024
OHIO University Undergraduate Catalog 2023-2024
OHIO University Undergraduate Catalog 2023-2024
[Archived Catalog]
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ETM 3015 - Aspects of Technical Operations Management
This course examines the aspects of technical operations management and how when applied effectively they can provide an organization with a product or service with higher quality and at a lower cost than their competition. Emphasis is on providing a conceptual understanding of the operations function, which includes: business measures, product/service design, capacity planning, facilities planning and layout, work system design, managing quality, materials planning and inventory control, supply chain management and automatic identification & data capture. Operations is an essential function in all organizations, manufacturing or service, private or public, profit or non-profit. Technical operations managers work in factories, sports facilities, restaurants, banks, hospitals and clinics, airlines, etc. Operations are typically, by far, the largest segment of an organization with the largest budget, number of employees and square footage in the facility. All other departments in organizations interact with and are affected by Operations. For these reasons it is important to understand the operations functions.
Requisites: MGT 2000 and Warning: No credit for this course if taken after the following: MGT 3000
Credit Hours: 3
Repeat/Retake Information: May be retaken two times excluding withdrawals, but only last course taken counts.
Lecture/Lab Hours: 3.0 lecture
Grades: Eligible Grades: A-F,WP,WF,WN,FN,AU,I
Learning Outcomes:
- Students will be able to demonstrate their understanding of capacity planning, process selection, & facility layout.
- Students will be able to demonstrate their understanding of various design issues including product, service, and workstation design.
- Students will be able to demonstrate their understanding of supply chain management including inventory control, MRP, ERP, and Keyless Data control methodology.
- Students will be able to identify the role and responsibilities of technical operations within a business enterprise.
- Students will be able to demonstrate their knowledge of Operations Management by completing a written and oral analysis of an approved business enterprise.
- Students will be able to explain various concepts regarding managing quality including quality assurance, TQM, and various quality measurement tools.
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