Requesting a Third-Party Integration for Canvas (Publisher Content and Add-On Tools)

Description

Publishers and other educational technology providers will often offer integrations with Canvas. Features of these integrations include: 

  • Roster sync: Eliminates the need for students to have a second account with the vendor 
  • Grade pass back: Allows for grades from the vendor software to be sent to the Canvas gradebook 
  • Deep linking: Allows the instructor to place vendor content or links to content directly inside of the Canvas course 

 A list of available third-party integrations for Canvas can be found in the Using Third-Party Integrations in Canvas (Publisher Content and Add-on Tools) help article .
If you would like to request a new Canvas integration, it’s required to undergo a formal evaluation process which can take 4-6 weeks, depending on how quickly the vendors respond with the required information. Please make sure to plan accordingly. 

The Technology Review Process reviews the tool to ensure compliance with laws, policies, and requirements. 

The Canvas Integration Request Process reviews the integration for technical and functional compatibility within Canvas. Please note, we cannot begin this process until after the Technology Review is completed, so you must submit both requests.

Environment

Canvas in your web browser

Solution 

Complete the Technology Review Form

  1. Review the Technology Review process . 
  2. On that webpage, select the Submit Request button on the right side of the screen. 
  3. Answer the questions to the best of your ability, making sure to indicate that this is a request for integration into Canvas. 
  4. Submit the request. 

Submit the Canvas Integration Request

  1. On the right side of this webpage, select the Create Ticket button .
  2. For “What kind of Canvas request are you making?”, select “I am requesting an integration in Canvas.”
  3. Complete and submit the form. 

Tips to Expedite the Process

  • Make sure to provide information on how we can contact the vendor with questions. 
  • Ask your vendor to provide you with: 
    • Voluntary Product Accessibility Template (VPAT) 
    • Higher Education Cloud Vendor Assessment Tool (HECVAT) for security review 
    • Attestation of Compliance (AOC) or Payment Card Industry Data Security Standard (PCI-DSS) 
      • One of these is needed if students will be paying to use the tool 
    • Canvas integration instructions 
  • Submit both the Technology Review Form and the Canvas Integration Request. 
    • These forms are reviewed by different teams for different purposes, if you submit them both at the same time, the teams can each begin their work at the time of submission. 

Outcome: You should now be able to submit a Canvas integration request.

Get Help from Canvas

  • Live chat with Canvas support (Faculty)
  • Get 24-hours/7-days a week Canvas support  
    • Dial the  Canvas Support Hotline number located under "Get Help" in the  Canvas  Global Navigation Menu 
    • Contact OIT at  740-593-1222 for questions related to logging in, test courses/manually created courses, or third-party tools (Panopto, VoiceThread, Inclusive Access, etc.) 

Get Help from OIT

Additional Resources 

Create Ticket Print Article

Related Services / Offerings (1)

Canvas Learning Management System (LMS)
Canvas is an online Learning Management System designed to facilitate communication and the sharing of course content between instructors, teaching assistants, students, and guests.

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