Table of Contents
911 Services and Wireless Phones
During an emergency, wireless phones may not provide the most timely or accurate location data if used for a 911 emergency call. Calls may be misdirected to the wrong emergency response center or the emergency response center may make errors when determining your location. USE A WIRELESS PHONE ONLY AT YOUR OWN RISK DURING AN EMERGENCY.
Getting Started - User Guides
Placing a Call
For information on how to make a call, please see Placing a Call
.
How to - Using Your Phone
Register to Wi-Fi
-
Push the down arrow button on your keypad to select the picture of the toolbox for settings
-
Navigate to Network Profiles
-
Unlock settings by pushing **#
-
Choose Profile 1 and push view
-
Choose WLAN Configuration and push view
-
SSID: eduroam
-
Security Mode: PEAP
-
UserName: OHIO email address
-
Password: OHIO ID password
-
802.11 Mode: Auto-a
-
Call Power Save Mode: U-APDS/PS-Poll
-
Prompt Mode: Disabled
Power On/Off Phone
How To - Features
Access Phone Features
Press Options for feature list:
Access Main Menu Options
Press a navigation arrow for:
-
Directory Menu (Book)
-
Line View (Phone)
-
Settings Menu (Tools)
-
Service Menu (World)
Press number key for menu option.
Adjust Display Brightness
- Choose Settings
- Phone Settings
- Display Settings
- Press and select Display Brightness.
- Or Select Up or Down Arrow Key, then press Save.
or 
Go to Main Screen from Line View
- Press
(left arrow)
Place a Call
Answer a Call
-
Press 
Answer, or 
Disconnect a Call
-
Press 
or End Call
Hold/Resume a Call
Transfer a Call
- Choose Options
- Transfer, enter the target number
- Then press Options, Transferagain.
Forward your Extension
Choose Options > CFwdAll. Enter the number to which you want to forward all calls. To cancel, choose Options > CFwdAll.
Use your Call Logs
Choose Directory (Book) > Missed Calls, Received Calls, or Placed Calls.
To dial, scroll to a listing and press Dial or
Entering Text
- Character - Press key one or more times
- Space - Press
- Number - Press the number key
- Press these keys:
Access your Phone Book
- Press Ph Book or Directory > Phone Book.
Shortcut Keys and Buttons
| Description
|
Button
|
| Toggle ringer to vibrate or ring
|
Press and hold 
|
| Adjust ringer, handset, or speaker volume
|
Press  up or down
|
| Mute/unmute your phone
|
Press  to toggle
|
| Activate speaker or handset
|
Press and hold 
|
| Access voice messages
|
Press and hold 
|
| Lock/unlock keypad
|
To lock, press and hold  .
Press Unlock or OK to unlock
|
Softkey Definitions
| Softkey
|
Definition
|
| AbbrDial
|
Dial using a speed dial index number
|
| Barge
|
Add yourself to a call on a shared line
|
| Callback
|
Receive notification when a busy extension becomes available
|
| CFwdAll
|
Set up/cancel call forwarding
|
| ConfList
|
View Conference participants
|
| Confrn
|
Create a conference call
|
| DND
|
Turn on/off Do Not Disturb (DND)
|
| EditDial
|
Edit a number in a call log
|
| GPickUp
|
Answer a call that is ringing in another group or on another line
|
| HLog
|
Log in or out of your hunt group
|
| iDivert
|
Send a call to your voicemail
|
| Join
|
Join several call already on a single line to create a conference
|
| MCID
|
Report suspicious calls
|
| Meetme
|
Host a Meet-Me conference call
|
| Message
|
Access you voicemail
|
| Park
|
Store a call using Call Park
|
| Ph Book
|
Open your Phone Book
|
| PickUp
|
Answer a call in your group
|
| QRT
|
Submit call problems to the system administrator
|
| Remove
|
Remove a conference participant
|
| Trnsfer
|
Transfer a call
|
Phone Screen Icons
Line and Call States
| Icon
|
Description
|
| 
|
Call on hold
|
| 
|
Shared line in use
|
| 
|
Call forwarding enabled
|
| 
|
Incoming call, or BLF-monitored line is ringing (BLF Pickup only)
|
| 
|
BLF-monitored line is in use
|
| 
|
BLF-monitored line is idle
|
| 
|
BLF-monitored line is in Do Not Disturb state
|
| 
|
Speed-dial, call log, or directory listing
|
| 
|
Intercom line in idle state
|
| 
|
Intercom line in one-way audio
|
| 
|
Intercom line in two-way way
|
Line Features
| Icon
|
Description
|
| 
|
Phone Line
|
| 
|
Service URL
|
| 
|
Voice Message
|
Other Features
| Icon
|
Description
|
| 
|
Mute on
|
| 
|
Headset active
|
| 
|
Bluetooth enabled
|
| 
|
Bluetooth device connected
|
| 
|
Speaker mode active
|
| 
|
Ringer off (silent mode)
|
| 
|
Ring and vibrate on
|
| 
|
Vibrate only
|
| 
|
Application active
|
| 
|
Radio signal status
|
| 
|
No radio signal
|
| 
|
Battery charge status
|
| 
|
Keypad locked
|
| 
|
Business number for contact
|
| 
|
Home number for contact
|
| 
|
Mobile number for contact
|
| 
|
Other number for contact
|
Troubleshooting
If you are having issues, contact the IT Service Desk
and provide the following information:
Get help from OIT
