Getting Started with Cisco 8831 IP Phone

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Table of Contents

Topics

Placing a call

For information on how to make a call from this device, please see  Placing a Call .

Basic tasks

Place call

Press the  Call button. You can do this before or after dialing.

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Answer call

While the phone is ringing, press the  Call button

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End call

Press  End Call

Redial

Press  Redial

Mute conference station

Press the  Mute button on the sound base, display control unit, or microphone.

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  • ​​​​​​When muted, the LED will be red.

  • When active, the LED will be green.

View call history

Press  Apps and select  Call History. To dial, highlight a listing and then press  Dial

Hold/Resume call

Press  Hold. To resume a call, press  Call or  Resume

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Transfer call to a new number

Press  Transfer, enter the number, and then press  Transfer again

Start a standard (ad hoc) conference call

Press  Conference, dial a participant, and press  Conference again. You may continue to add participants (up to 16 total).

Forward all calls

Press  Fwd All

Common icons

Line and Call State

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Call on hold

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Connected call

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Incoming call

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On-hook

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Off-hook

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Shared line in use
Other Features

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Selected option

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Linked mode

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Microphone on

Wireless microphones

OIT will set up and configure the wireless microphones to work with your conferencing unit. All units and wireless microphones are paired together and cannot be used in other conference rooms.

Please do not attempt to move the wireless microphones. If you need assistance, please contact the IT Service Desk .

Using your microphone(s)

To start using the microphones, simply remove them from the charging station and place them at your desired location.

NOTE: Pressing  Mute on any device connected to the conference phone will mute the entire system. For example, if you have two wireless microphones connected to the same base, pressing  Mute on one microphone will mute both microphones and the base.

Charging your microphone(s)

Please make sure you return the microphones to the charging station when not in use.

  • When the units are fully charged, the green light will be on

  • When the microphone needs to be charged, the red light will be on.

Get help from OIT

Additional resources

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