Help & Resources: Azure MFA

Help Articles

First steps

• Getting started with Azure Multi-Factor Authentication

• Enrolling in Azure Multi-Factor Authentication

• Using the Microsoft Authenticator App with Azure MFA  (with number-matching)

Customizing Azure Multi-Factor Authentication

• Adding an additional authentication method with Azure MFA

• Authenticating with a one-time password code on Azure MFA  (in case your phone cannot connect to Wi-Fi or a mobile network)

• Changing your default authentication method with Azure Multi-Factor Authentication (app, phone call, SMS)

• Disabling app lock on the Microsoft Authenticator app with Azure MFA (so you don't need to enter your phone's passcode to open the app)

• Reactivating a device after a reset or replacement

• Resetting your password using Azure MFA

• Using passwordless authentication with the Microsoft Authenticator app  (so you don't need to enter your email and password at single sign-on screens)

VPN

If you use the campus VPN (virtual private network), you will need to re-install it after enrolling in Azure. (The VPN that you used with Duo Mobile - the old MFA app - will not work.) 

• Accessing the VPN with Azure MFA: Windows

• Accessing the VPN with Azure MFA: Mac OS

• Accessing the VPN with Azure MFA: iOS devices

• Accesing the VPN with Azure MFA: Android & ChromeOS

Troubleshooting

• Troubleshooting common issues with Azure Multi-Factor Authentication

Get help from OIT

• Visit the  Multi-Factor Authentication: Azure page  to create a ticket

Additional resources

• Microsoft's Azure MFA help documentation