Getting started with a shared mailbox or calendar

Table of Contents

• Outlook on the web (Catmail.ohio.edu)

• Outlook for Windows 

• Outlook for Mac 

Outlook on the web (Catmail.ohio.edu)

Option 1:Add the shared folder to your list 

1. Log into https://catmail.ohio.edu with your own OHIO ID and password. 

2. Right-click on Folders in the left menu. 

3. Select Add shared folder. 

4. Enter the email address of the shared mailbox or calendar and select  Add. 

5. Your shared mailbox/calendar will appear in your expanded folder list below your personal folders. 

Option 2:Log in directly 

1. Visit https://outlook.office365.com/mail/ address@ohio.edu

   • Replace address@ohio.edu with your shared mailbox address

2. Log in using your own OHIO ID and password. 

3. Use the app launcher icon near the top of your Outlook window to choose either Mailor Calendar. 

Outlook for Windows 

1. Select the Filetab. 

2. Select  Account Settings.

3. Choose Account Settingsfrom the drop-down. 

4. Select Change. 

5. Select  More Settingsat the bottom right. 

6. Select the Advancedtab. 

7. Select the Addbutton. 

8. Enter in the mailbox name you received from the Technology Help Center > Select OK. 

9. Select Apply > Select OK. 

10. Select Next> Select Finish.

11. Close the Account Settings window. 

Outlook for Mac 

1. In Outlook, navigate to Tools> Accounts 

2. Under your account, select  Advanced 

3. Select the Delegatestab 

4. Just below the “Open these additional mailboxes” section, select the “ +“ in the bottom-left corner 

5. Enter the shared mailbox’s email address and then select the appropriate account 

6. Select Add,and then select OK 

7. If prompted to allow an "autodiscover" connection, select Always use my response for this server, and then select  Allow.

8. Close the Accounts dialog box 

9. Shortly, you should see the mailbox appear on the left side of Outlook underneath your mailbox 

Get help from OIT

• Visit the Shared Mailboxes and Calendars: Microsoft 365 page to create a ticket