Signing out of Cisco Finesse

Description

At the end of your shift, you will need to make yourself  Not Ready and sign out of the application.

Environment

PC, Mac, web browser

Solution 

1. Select the  Ready drop-down arrow below your name and choose  Not Ready.

2. Select  Sign Out at the top right of the page. 

3. Note for Student Workers and Extension Mobility Users: On your phone press the  Settings/Gear button and press the down arrow on the Navigation Pad to select the  Extension Mobility application. Select  Yes to log out of the phone profile.

Outcome: You should now be able to log out of Cisco Finesse.

Get help from OIT

• Visit the  Incoming Call Management: Cisco Finesse page  to create a ticket