How to configure Windows 11 using an 802.11ax Wi-Fi card

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Description

Devices using the 802.11ax Wi-Fi card could be slow or non-responsive. Not all devices utilize this Wi-Fi card.  

Environment

Windows 11

Solution

  1. Go to the start menu and type in Network Connections.
    1. Select View Network Connections Control Panelto open the Network Connections dialog box.
    2. Select the appropriate Wi-Fi network card from the open dialog box.
    3. A Wi-Fi Status dialog box will open.

Navigate to the Network Connections on your Device

  1. Select Properties.
    1. A Wi-Fi Propertiesdialog box will open.
    2. Select Configure.
    3. A new dialog box will open, the name and properties of your device's Wi-Fi card will display at the top.
  2. Select the Advanced tab.
    1. Under propertyselect 802.11ax/ac/n/abg.
    2. Under valueun-select  802.111axand then choose either 802.11ac/n/or 802.11a/b/g.

Select new properties

  1. Select OK. 

Get help from OIT

  • Visit the  Wi-Fi  page to create a ticket.

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