Communicating with Students in Canvas

Description

Canvas offers two ways to communicate with your students, Messaging and Announcements. Messaging leverages the Inbox tool to support direct messaging between students and instructors.  Inbox messages and Announcements are contained within Canvas and cannot be forcibly sent via email. Students and instructors can edit their notification settings if they want to receive email notifications about Announcements or Inbox messages. 

We recommend reviewing the Canvas Experts Corner blog post on this topic  for additional guidance and context about using these tools. 

Environment

Canvas web and mobile 

Solution 

Inbox (Messaging) 

• What is the Inbox?

• How do I use the Inbox as an instructor?

• How do I use the Inbox as a student?

Announcements 

• What are Announcements?

Notifications 

• How do I manage my Canvas notification settings as an instructor?

• How do I manage my Canvas notification settings as a student?

Get help from Canvas

• Live chat with Canvas support (Faculty)
• Get 24-hours/7-days a week Canvas support  
  • Dial the  Canvas Support Hotline number located under "Get Help" in the  Canvas  Global Navigation Menu 
  • Contact OIT at  740-593-1222 for questions related to logging in, test courses/manually created courses, or third-party tools (Panopto, VoiceThread, Inclusive Access, etc.) 

Get Help from OIT

• Use the  Canvas Learning Management System (LMS) ticket form  to submit a help ticket 
• Visit the  Technology Resources and Training  page for available training 

Additional resources

• How do I add Requirements to a Module?
• How do I add Prerequisites to a Module?
• Canvas Basics Guide
• Canvas Instructor Guide
• Canvas Video Guide
• Mobile Guides
• Canvas Course Accessibility Checklist
• Canvas LMS Implementation updates
• Canvas Experts Corner Blog