Changing your name in Catmail

Description

Catmail uses your official name from your records. It will display your preferred name: for students if you have entered one through the My OHIO Student Center  or for employees if you have a name entered on  My Personal Information . If you have not provided a preferred name, it will display your legal name. 

Environment

Android, iOS, PC, Mac, web browser

Students

Preferred name and/or pronoun

You can update your preferred name and/or pronoun in My OHIO Student Center . After logging in, click on the Names link in the Personal Informationsection.

Legal name

To change your legal name, you will need to contact the Office of the University Registrar.  A legal name change requires an official document and/or court order verifying the correct information at the time the request is made. You can submit one of the following forms of validation in person, to the Office of the University Registrar, Chubb Hall: 

• Valid passport (required for international students in non-immigrant status); 

• Court action document; 

• Divorce decree (the appropriate page of the decree); 

• Marriage certificate; 

• Valid driver's license and social security card (you must submit both and the names must match); 

• Federal or state-issued identification card and a social security card (you must submit both and the names must match). 

When only one word is provided for the legal name, the information will be stored in a system's last name field with the standardized designation of 'FNU' (first name unknown) stored in the first name field. 

If you have additional questions about name changes, contact Registrar Services by email at registration@ohio.edu , by phone at 740.593.4495, or in person on the first floor of Chubb Hall. 

Note: Changes will not be immediately visible in the Exchange GAL (Global Address List or address book), but will be refreshed automatically the following morning between 4:00 AM and 5:00 AM. 

Outcome:As a student you understand the options to submit a name change request.

Employees

You can change your first name in Catmail by filling in the Preferred Namefield in the University's HR database: 

1. Log into My Personal Information . 

2. Expand the My Personal Informationfolder and click Personal Information. 

3. In the Basic Detailssection, click Update. 

4. Choose Correct or complete the current details. 

5. Enter your preferred first name in the Preferred Name boxand click Next. 

6. Continue to click Nextuntil you reach the Personal Information: Review screen.  Make sure your Preferred Name is correct and click Submit.  

Note: Changes will not be immediately visible in the Exchange GAL (Global Address List or address book), but will be refreshed automatically the following morning between 4:00 AM and 5:00 AM.

Outcome:As an employee you understand how to change your first name in Catmail.

Get help from OIT

• Visit the  Email: Catmail and Microsoft Outlook page  to create a ticket

Additional resources

• For more information, visit the Registrar's Preferred Names FAQ .