Resolving unreadable MathType content in Blackboard Original

Description

Users report intermittent display issues with content created by the MathType equation editor in Original Courses. Sometimes equations, formulas, and text composed with the math editor is overlapping and jumbled upon save, leaving the content unreadable.

Environment

PC and Mac, MathType content

Solution 

  The following workarounds are reported to be effective in some instances: 

• Create a new formula using a font size of 16px or lower and save. 

• Open a currently corrupted formula, adjust the font size to 16px or lower and re-save. 

Outcome:You should now be able to improve the content display in MathType equations.

Get help from OIT

• Visit the  Learning Management System: Blackboard  page to create a ticket

• Visit the  Technology Resources and Training  page for an OIT training 

Additional resources

• Blackboard Learn Help for Instructors - Original View

• Blackboard Learn Help for Students - Original View

• Quick Start for the Blackboard Mobile App

• Publisher Content & Add-ons

• System Requirements