Body
Description
Many resources are available to support students and employees accessing the Internet from their homes during the Covid-19 pandemic.
Environment
PC, Mac, mobile device, web browser
Solution
Covid-19 pandemic resources
If you don't have high-speed Internet access, the following resources are providing assistance during the Covid-19 pandemic:
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FCC agreement
: States that providers will waive late fees, not cutoff service for lack of payment, and open hot spots.
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Altice USA:
 Offers Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within their footprint.
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AT&T COVID-19 response:
: Offers open hot spots, unlimited data to existing customers, and $10/month plans to low-income families.
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Charter/Spectrum COVID-19 response:
: Provides free Charter/Spectrum broadband and Wi-Fi for K-12 and college student households for 60 days, open Wi-Fi hot spots.
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Comcast COVID-19 response
: Offers free Wi-Fi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.
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Sprint COVID-19 response:
Follows FCC agreement, provides unlimited data to existing customers, allows all handsets to enable hot spots for 60 days at no extra charge.
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T-Mobile COVID-19 response
: Follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot spots for 60 days at no extra charge.
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Verizon COVID-19 response
: Offers no special offers, but follows the FCC agreement.
Alternatively, you can access OHIO Wi-Fi from many of the parking lots and outdoor spaces on OHIO's campus
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Internet Service Provider contact information
Outcome:You should now be able to access resources that will enable you to connect to the Internet at home.
Get help from OIT