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Incoming Call Management makes it possible to handle large numbers of incoming calls by automatically diverting those calls to pre-defined groups of people and queuing excess calls when all group members are busy.
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For those needing a softphone solution for call (ring) groups, Jabber is an application that lets you use your Windows or Apple computer to place and answer calls from your Ohio University work number.
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Ohio University provides landline telephone service in faculty and staff offices, conference rooms, and other public areas on all campuses.
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Send and receive faxes via email or over the web.
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Voicemail allows telephone callers to leave a voice message for the number they called when the owner is unavailable to answer the call. Voicemail can also be managed through the Single Inbox feature.