Specialization: Communication Processes in Organizing; Training and Development; Survey Development
Education: Ph.D., University of Southern California; M.A., University of Connecticut; B.A., California State University-Fresno.
Professional Experience: Program Coordinator, University Professional Development, Vice President for Administration, Ohio University; Director of Forensics, Ohio University; Andreini Professor, Santa Rosa Junior College, California; instructor, USC; instructor, Fresno State; presenter, program developer, scholarly paper respondent, and officer for state, regional, and national communication and management associations; former Editorial Board member for Journal of Applied Communication Research , reviewer for Management Communication Quarterly , Communication Studies , and Allyn & Bacon publishers; referee for Academy of Human Resource Development, Organization Communication divisions of NCA, ICA, and CSCA. Consultant to education, industry, and the public sector.
Publications: Co-author of chapter in M. Kramer, L. Gossett, & L. Lewis (Eds.), Communication and volunteering; Co-author of chapter in Davenport-Sypher’s Case Studies in Organizational Communication; articles in Human Resource Development Quarterly , Journal of Health Communication ; Management Communication Quarterly ; Speaker and Gavel ; numerous scholarly and professional papers.
Honors: Phi Kappa Phi Honor Society; Shropshire Scholar (Civitan International Research Center).
Positions Held: A variety of roles in state, regional, and national professional associations.
Research Interests: Communication processes in organizations, impact of training on performance, and survey design and development.
Teaching Specialization: Organizational communication, training and development, and field research methods.