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Contacts for Document Destruction from Shred-It

May 24, 2019

Shred-it purchased IDS last year and a master agreement (18-0810RD03) was put into place in November 2018.  Shred-it wants to ensure that University customers are receiving the best service possible and asks that the following requests be directed to our account manager, Michelle Caudill at michelle.caudill@stericycle.com  or 513-816-3016. 

  • New Services
  • On-Call Account requests
  • Extra shredding service for already existing accounts
  • Large clean-outs
  • Any media destruction requests
  • Any additional containers needed
  • Service frequency change requests
  • Purchase Order Updates
  • Invoice Inquiries
  • Address changes

Customers should only call 800-697-4733 for inquiries on their existing account for the following issues:

  • To confirm when the next service date is scheduled
  • To update primary contact names, phone numbers, or email

To request document destruction services, please refer to the  Shred-It Process for New and Existing Accounts   and use the  Shred‐It Container Request Form

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