Tech101 IT Check List

OHIO UNIVERSITY CHILLICOTHE
TECH 101 CHECK LIST

New and returning Bobcats: Make sure you follow these steps to activate your OHIO online services before you arrive for the academic year.

Bringing a personal computer or portable device to campus? After you connect to our wireless, follow these steps to make sure you stay connected. Need help connecting to the wireless or configuring your personal device? Check out our Self Help Guides .

1. Connect with OIT
   • OHIO Chillicothe Help Desk : 740.774.7212 or 740.774.6079 or OUC-HelpDesk@ohio.edu
   • OHIO Athens Help Desk : 740.593.1222 or  ServiceDesk@ohio.edu
2. Connect to eduroam
   • Bobcats can join the "eduroam" campus WIFI network rather than the "Guest" WIFI network - it is significantly faster and meant for instruction.  To login, use your OHIO email address and password
3. Free Office 365
   • As a Bobcat, you are eligible to install Microsoft Office 365 ProPlus for free on up to 5 personal devices. Versions are available for mobile devices, too!  All computers on the OHIO Chillicothe campus have Microsoft Office installed, so only install your copies on your personal devices.
   • Install your free copy of Office 365 ProPlus
   • Login to the web version of Catmail ( catmail.ohio.edu ), look to the upper left corner of the browser window (To the left of the green bar with a OHIO University logo), and click on the "App Launcher" in the "Nav Bar" -  (9 dots). 
   • Select "Install Office"
   • The download and install should start.  Let it run and restart your computer after the installation completes
     • Installation Guide  (.PDF)
4. Test your Catmail account
   • Have a friend or family member send an email to your ohio.edu email address, or send an email to yourself from your personal email account
   • Login to Catmail account ( catmail.ohio.edu ) and confirm that the message arrived "OK"
   • If the message did not arrive, make sure you're not forwarding your mail:
     • Login to: catmail.ohio.edu
     • Select "Settings" (Gear Icon)
     • Search for "Forwarding" in the search box
     • Deselect "Enable Forwarding" if checked
     • Close the window
5. Activate your OneDrive file storage
   • OHIO also offers free access to Microsoft's Microsoft OneDrive. OneDrive integrates nicely with Microsoft Office has many collaboration features.  If accessing on a public computer, be sure to log  out of one drive when you are finished
     • Microsoft OneDrive
6. Get set up to print on campus
   • Want to print in the Quinn Library? We are currently migrating campus printing to Pharos and information will be posted in the Learning Commons and Quinn Library for students and community patrons. Until then, pay-to-print services are available in the Quinn Library.  After the transition, make sure you add some Bobcat Cash to your ID card to cover printing costs.
   • Information for adding Bobcat Cash to your ID card can be found on the OHIO Chillicothe Information & Technology Services web page under Printing Resources .
7. Disable illegal music-sharing software
   • Illegal downloading or sharing of copyrighted files is not allowed on our network. Please disable any illegal file-sharing software before you connect to the OHIO wireless or wired network.
   • You are welcome to use legal services like Spotify, Pandora, iTunes, Google Play, Amazon Prime, etc. on our network using your personal laptop or portable device. Just avoid installing the software on university computers and illegal peer-to-peer sharing.

CONTACTING THE HELP DESK

The main telephone number is 740.774.7212 or 740.774.6079. Our walk-up counter is located in the Stevenson Center just inside the main entrance. The Help Desk is open and staffed to assist with computer issues and training. The OHIO Athens Helpdesk can be reached by calling 740.593.1222, or via their web page. 

HOURS OF OPERATION:

Monday 9:00 a.m. - 5:00 p.m.
Tuesday 9:00 a.m. - 5:00 p.m.
Wednesday 9:00 a.m. - 5:00 p.m.
Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.
Closed Saturdays/Sundays/University Holidays*

SELF HELP GUIDES

• Wireless Network Guides- Connecting To Ohio University WiFi
  • Wireless Access Overview  (.PDF)
  • Guest Access  (.PDF)
  • Wireless Coverage (.PDF)
  • Windows Computers  (.PDF)
  • Macintosh Computers  (.PDF)
  • ChromeBook Computers  (.PDF)
  • Linux Computers  (.PDF)
  • Mobile Devices  (.PDF)
• Catmail User Guides- Connecting To Ohio University
  • Mobile Device Setup  (.PDF)
• Student Software Installation Guides
  • Office 365 Pro Plus Installation Guide (.PDF)
• "How To" Guides
  • Document Scanning - Learning Commons/Library (.PDF)