Articles related to the ticketing application in TeamDynamix.

Articles (7)

Assigning or Reassigning Tickets

This article provides an overview of how to assign and/or reassign tickets in TDNext.

Creating Ticket Tasks

This article describes ticket tasks, how to create ticket tasks, and when to use ticket tasks in TDNext.

Creating Tickets

There are two main methods of creating tickets in TeamDynamix. This article provides how-to steps to both methods.

Editing a Ticket

This article provides guidance on how to edit tickets in TDNext.

Searching and Filtering Tickets

This article provides instructions on how to search and filter tickets. It also provides instruction on how to save searchs, and delete saved searches.

Updating a Ticket

This article describes how to update a ticket in TDNext.