Softphone and Calls: Jabber

For those needing a softphone solution for call (ring) groups, Jabber is an application that lets you use your Windows or Apple computer to place and answer calls from your Ohio University work number.

Articles (10)

Pinned Article Help & Resources: Jabber

View all help resources for Jabber softphone.

Getting Started with Jabber

Learn how to access Jabber for the first time and log in.

Checking your voicemail in Jabber

Learn how to access your voicemail and check your messages in Jabber.

Forwarding a call in Jabber

Learn how to forward a call in Jabber.

Installing the RedSky MyE911 app

Learn how to install the RedSky MyE911 app to your device so you can access it for the first time.

Logging in to the RedSky MyE911 app

Learn how to log in to the RedSky MyE911 app on your device.

Placing a call in Jabber

Learn the required prefixes to place a call using Jabber.

Transferring a call in Jabber

Learn how to transfer a call in Jabber.

Troubleshooting common issues with the RedSky MyE911 app for Windows

Learn how to troubleshoot common issues and when to contact the IT Service Desk when using the RedSky MyE911 app.

Updating your location in the RedSky MyE911 app

Learn how to update your location in the RedSky MyE911 app.