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If you do not use your account for an extended period of time, or if your role at the university changes, your account may be deactivated or deleted. Ohio University reserves the right to deactivate online accounts.

Details the steps and employee of OHIO University can take to change their OHIO ID/name in OHIO University systems.

Resolve access issues with your OHIO account due to error messages you may encounter.

How to change your password and update your devices.

How to reset your OHIO account password.

This article details the steps employees of Ohio University will need to take to verify their identity through the live video ID verification process.

Learn what an OHIO guest account is and how to request one.

If you are unable to connect to Wi-Fi or cellular data (LTE) on your phone, you can use a one-time password code on the Microsoft Authenticator app to authenticate. Authenticating this way does not require your phone to be connected to a network.

Understand how to get started with password manager platform LastPass.

The PID is Ohio University's way of identifying you without needing to use a sensitive piece of information like your Social Security number. This article will help you locate your PID to access a variety of Ohio University systems.

Learn how to troubleshoot common issues and when to contact the IT Service Desk when using Azure Multi-Factor Authentication.

Learn how to easily enroll in Azure Multi-Factor Authentication to secure your devices and data.

First steps to set up and start using Azure Multi-Factor Authentication.

A summary of Azure Multi-Factor Authentication help resources.

Describes how to reactivate the Authenticator app on a smart phone or tablet after a factory reset or replacing the device.