Contact the BRC(Benefits Resource Center) for the inquiries listed.
Inquiry
Company
Contact Information
- General coverage inquiries
- Benefit plan & policy questions
- Certifications of Coverage
- Eligibility & claim problems with carriers
- Information about claim appeals & process
- Transition of care when changing carriers
- Claim escalation, appeal & resolution
- Medicare basics with your employer plan
- Coordination of benefits
- Finding in-network providers
- Access to care issues
- Obtaining case management services
- Filing claims for out-of-network services
BRC
(Benefit Resource Center)
1-855-874-0829
8am- 5pm
M-F
BRCMidwest@usi.com
The University contracts with the following providers to offer benefits to employees. Please call these providers directly with inquiries as they have direct access to your account information.
Type of Coverage | Company Logo | Contact Information |
---|---|---|
|
1-844-995-1752
8 am- 6 pm M-F |
|
1-866-475-3931 | ||
|
1-888-964-0089 24 hours/day 7 days/week |
|
|
1-866-387-2573 | |
|
1-800-578-4403 | |
|
1-866-641-7762
8am-7:30pm
M-F |
|
|
1-800-877-7195
8 am- 10 pm (PT)
M-F |
|
|
||
|
1-800-227-6007
24 hours/day 7 days/week |
|
|
1-800-858-6843 or 740-593-1647 |
|
|
1-866-224-9402 or 740-593-2096 |
|
|
1-800-843-8358 | |
Life Insurance Conversion
|
|
1-866-365-2374
|
Benefits Office
Type of Service | Contact Information |
---|---|
Benefits Enrollment | 740.593.1649 8 am- 5 pm, M-F |
Eligibility | 740.593.1649
8 am - 5 pm, M-F |
Life Insurance | 740.593.1649 8 am- 5 pm, M-F |
Educational Benefits | 740.593.1636 8 am- 5 pm, M-F |
Retirement
Type of Service | Contact Information |
---|---|
Retirement | 740.593.9360 8 am- 5 pm, M-F |
Alternative Retirement Plan | Provider Listing |
Supplemental Retirement Plans | Provider Listing |