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Provider Contact

Contact the BRC(Benefits Resource Center) for the inquiries listed.

Inquiry
Company
Contact Information
  • General coverage inquiries
  • Benefit plan & policy questions
  • Certifications of Coverage
  • Eligibility & claim problems with carriers
  • Information about claim appeals & process
  • Transition of care when changing carriers
  • Claim escalation, appeal & resolution
  • Medicare basics with your employer plan
  • Coordination of benefits
  • Finding in-network providers
  • Access to care issues
  • Obtaining case management services
  • Filing claims for out-of-network services

BRC
(Benefit Resource Center)















1-855-874-0829
8am- 5pm
M-F
BRCMidwest@usi.com








The University contracts with the following providers to offer benefits to employees. Please call these providers directly with inquiries as they have direct access to your account information.

Type of Coverage Company Logo Contact Information
Anthem Logo
1-844-995-1752
8 am- 6 pm
M-F
1-866-475-3931
1-888-964-0089
24 hours/day
7 days/week
1-866-387-2573
PrudentRx
1-800-578-4403
Anthem Logo
1-866-641-7762
8am-7:30pm
M-F
VSP Vision Care Logo
1-800-877-7195
8 am- 10 pm (PT)
M-F
1-877-924-3967
8 am - 8 pm
M-F
1-800-227-6007
24 hours/day
7 days/week
Unum Logo
1-800-858-6843
or 740-593-1647
Unum Logo
1-866-224-9402
or 740-593-2096
Minnesota Life
1-800-843-8358
Life Insurance Conversion
Minnesota Life
1-866-365-2374


Benefits Office

Type of Service Contact Information
Benefits Enrollment 740.593.1649
8 am- 5 pm, M-F
Eligibility
740.593.1649

8 am - 5 pm, M-F

Life Insurance 740.593.1649
8 am- 5 pm, M-F
Educational Benefits 740.593.1636
8 am- 5 pm, M-F

Retirement

Type of Service Contact Information
Retirement 740.593.9360
8 am- 5 pm, M-F
Alternative Retirement Plan Provider Listing
Supplemental Retirement Plans Provider Listing
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