Getting started
How to
Manage your voicemail online using WebInbox
Setting up Email and Text Message Notifications
Setup voicemail by phone type
The guides below help you with logging in for the first time, managing your account, and using common commands on your telephone and the WebInbox.
Accessing voicemail
Setting up voicemail guide (PDF)
Setting up voicemail with Unity Connection phone interface
WebInbox allows you to listen to voicemail messages and manage your account settings online.
Note - If you are having issues using this web interface, try using a different browser.
WebInbox user guide
Setting up WebInbox guide (PDF)
Unified Communications Self Care Portal
To set up email and/or text message notifications when a voicemail has been left for you.
Note: this option only provides you with the notification, not a voicemail attachment.
Email/text message notification user guide
Setting up email and text message notification guide (PDF)
Cisco 7821
Cisco 7925G
Cisco 8800
Cisco 8821
Cisco 8831
Cisco 8945
For more information, please visit Voicemail service page
Forgot your PIN? Go to the Voicemail service page to create a ticket. Request that your voicemail PIN be reset. You will need to provide your OHIO ID and the phone number associated with the voicemail that needs to be reset