Contact the BRC(Benefits Resource Center) for the inquiries listed.
Inquiry
Company
Contact Information
- General coverage inquiries
- Benefit plan & policy questions
- Certifications of Coverage
- Eligibility & claim problems with carriers
- Information about claim appeals & process
- Transition of care when changing carriers
- Claim escalation, appeal & resolution
- Medicare basics with your employer plan
- Coordination of benefits
- Finding in-network providers
- Access to care issues
- Obtaining case management services
- Filing claims for out-of-network services
BRC
(Benefit Resource Center)
1-855-874-0829
8am- 5pm
M-F
BRCMidwest@usi.com
The University contracts with the following providers to offer benefits to employees. Please call these providers directly with inquiries as they have direct access to your account information.
| Type of Coverage | Company Logo | Contact Information |
|---|---|---|
 |
1-844-995-1752
8 am- 6 pm M-F |
|
| 1-866-475-3931 | ||
| 1-888-964-0089 24 hours/day 7 days/week |
||
| 1-866-387-2573 | ||
 |
1-800-578-4403 | |
| |
1-866-641-7762
8am-7:30pm
M-F |
|
 |
1-800-877-7195
8 am- 10 pm (PT)
M-F |
|
| 1-800-227-6007
24 hours/day 7 days/week |
||
 |
1-800-858-6843 or 740-593-1647 |
|
| |
1-866-224-9402 or 740-593-2096 |
|
 |
1-800-843-8358 | |
|
Life Insurance Conversion
|
|
1-866-365-2374
|
Benefits Office
| Type of Service | Contact Information |
|---|---|
| Benefits Enrollment | 740.593.1649 8 am- 5 pm, M-F |
| Eligibility | 740.593.1649
8 am - 5 pm, M-F |
| Life Insurance | 740.593.1649 8 am- 5 pm, M-F |
| Educational Benefits | 740.593.1636 8 am- 5 pm, M-F |
Retirement
| Type of Service | Contact Information |
|---|---|
| Retirement | 740.593.9360 8 am- 5 pm, M-F |
| Alternative Retirement Plan | Provider Listing |
| Supplemental Retirement Plans | Provider Listing |